You entered Hypersoft's Metrics Demo Portal, the only place in the Internet giving you access to real-world example metrics to measure IT Service Quality from your end-user perspective!

Business groups commonly depend on IT manage the line-of-business applications they use. For IT managers the monitoring and reporting work required to meet established business goals can be challenging.

Although IT departments nowadays have sophisticated monitoring tools at their disposal, these tools often work in  a traditional server-based fashion instead of being service or transaction oriented.

As long as the server health is good, the assumption is that the service is good too. It's just wrong! A true picture of IT Service Quality can only come from evaluating the right parameters and applying the right metrics from end-to-end perspective.

You are invited to discover this demo portal. Learn more about what we call the right metrics and KPI's used to gather most business relevant and complete information to measure and analyze IT Service Quality.

If you have specific or custom need to use service metrics, please contact us to discuss how we can help you getting the right metrics and achieving your business goals.