In light of recent trends with businesses shifting their services to the cloud, Hypersoft has become the first metering and analytics company to accurately assess and explore operational metrics of Microsoft Office 365 and Microsoft Business Productivity Online Suite (BPOS), giving organizations unrivalled opportunities to compare and analyse their technology-intense projects for a large numbers of scenarios.

Equally useful for large-scale companies and mid-sized businesses, Hypersoft’s new offering includes comprehensive and unbiased intelligence capabilities for business and technology transformation projects involving cloud-based resources such as Office 365. Many of the key operational metrics or performance, which were previously available only for companies with their own on-premise IT infrastructure, can now be used by customers of cloud workplace technologies.

Hypersoft’s unique know-how of business metering and analytics, stemming from its decade-long leading market presence and cooperation with key industry players of numerous business fields, has granted it extensive knowledge of measurement needs demanded by modern-day decision-makers. Having also been the first company to offer metering solutions for collaboration and real-time communication services, Hypersoft now provides complete set of intelligence expertise and technology while migrating to Office 365, such as assessing outcome of organizational change projects or understanding operation and work patterns in organizations. On the technology side, this is complemented by measuring service quality levels, resource usage and optimizing subscription spending to balance between users’ needs and corporate goals.

As of today Hypersoft’s new metering and analytics offering is targeting both businesses holding on to licensed business model and the ones that are working with BPOS and Office 365 subscriptions, helping to achieve best results and to transform technology migration projects into a rich set of user-relevant services alongside with extra value in corporate domain.

Hypersoft has invested its know-how and resources to answer the questions that worry every decision maker: do my company personnel contribute to overall team work, are my customers getting what they are looking for and whether corporate community reacts to the most pressing issues in rational, professional and timely manner.

Recently released OmniContext™ metering toolbox measures and reports to manager or technical team all aspects of companies’ workflow such as speed, quality and automation of workflow processing helping to track performance issues regardless of workflow complexity or number of tasks and people involved in collaborative projects. The new software provides a full line of reports about Microsoft SharePoint 2010’s availability, accessibility and performance; as well as about usage analysis and usage summary to answer the question on whether collaboration between employees and business entities remains sharply focused or lacks the necessary dynamism required for surviving fierce competition.

Advanced and highly intelligent monitoring of Microsoft SharePoint’s search requests performed by clients, prospects and company users sheds new light on such pressing issues as who searches for what and do we deliver the information about product, service or document within reasonable time limits; what are the latest purchasing trends in internal and external communities; is my SharePoint site farm organized optimally or needs redesign.

Additionally to workflow monitoring and search analytics Hypersoft’s OmniContext™ helps you to spot top contributors to documents’ creations and edits, identify real influencers and real collaboration that glues together your business or clients and make well-informed decisions regarding people placement, policy considerations or justification of licensing spending and future investment funds channeling.

Hypersoft is using its time-proven expertise in business metering to help worldwide companies ensure their personnel are staying customer-facing irrespective of work environment or business model. Hypersoft OmniContext™ is the first complete solution to propose a so large and deep collaboration metrics for business users to rely on.

Ensuring high levels of personnel’s daily availability for dealing with business-critical tasks is now dependent only on fast and confident decision-making. Hypersoft has recently released its state-of-the-art reporting environment that glues together business units irrespective of the communication channels they are likely to be using.

No matter whether your company relies heavily on instant messaging, organizes daily conferences at the start of the work day or pushes new products with VoIP technology and video-calls, the new Microsoft Lync server reports reveal how well can your men reach a potential customer, decide upon the next strategic move or carry out a presentation to a prospective client located across the ocean.

Additionally to providing accurate statistics on the quality of real-time communication service with MOS reporting complemented with comprehendible KPIs in relation to network performance, new metrics also offers comparative data on usage of Lync servers, easing decisions regarding whether spending is justified, should there be consolidation or movement of resources and helping to predict on usage patterns and mid- or long-term trends.

Advanced filtering of collected data highlights the differences of conferencing and one-to-one communication between different business units, from smallest teams or single individuals to global regional networks, whilst automatic metrics gathering and processing reveals from manual analytic workload, presenting performance figures in business-relevant scope.

New reports are fully aligned with the platform-agnostic concept of IT service analytical framework that Hypersoft has chosen to deliver to top business players.