Hypersoft - Software for Business Service Management                                                                                                                                               
 
DISCOVER HYPERSOFT BUSINESS METERING
Companies run on all of the things that are associated with IT and Hypersoft offers a transparent vision that backs and quantifies these important services and relationships. Relevant data is collected from all diverse sources and delivered in a simple way that is focused on simple and true business analysis. This point of view enables businesses to assess costs and connect values to activities inside and outside of the infrastructure and the services themselves.



 
Hypersoft reports can be run at any time and are flexible in information that is produced. Not only can reports be run on the fly but pertinent and ever-changing business questions can be taken into consideration and reports can be changed to suit multiple initiatives. This is highly important for analysis of budgets, whether short or long term, metering of agreements with multiple service providers and a visual ability to gain insight on historical patterns.
This true business critical knowledge provides the vision users need to ensure a maximum return of investment with a lower total cost of ownership. The dashboard presents a simple view and is easily configured and reconfigured to enable users to see service health and capability at all levels.

 
 
REAL-WORLD BUSINESS METRICS EXAMPLE
EUR-Lex Public Service: Legal Documents Repository of the European Union.
EUR-lex provides businesses and general public with a direct online access offering simple and advanced document search capabilities across the legislative base of the European Union (http://eur-lex.europa.eu).
EUR-Lex service health and integrated metrics for the EUR-LEX SERVICE PERFORMANCE
EUR-Lex Service Health
Search Performance
Service Availability
Web Site Accessability
       
EUR-Lex Service Health Please use Internet Explorer to view metrics.

Search Performance Please use Internet Explorer to view metrics. Please use Internet Explorer to view metrics.

Service Availability

Web Site Accessibility
0% 100%

Hover a mouse over dashboard bars and counter display for metrics description.

AVERAGE SEARCH AND SERVICE CONNECTION TIME
 
 
 
 
 
 
 
 
Hypersoft offers the valuable ability to truly gain transparency and a better understanding of IT. The dashboard and information given is representative of all raw data throughout an enterprise and delivered in a way to proactively measure and reduce risk of contract breaches.
All of these deliverables are specifically designed so that businesses attain the level of service providers have promised.