Delivery Metrics for IT Infrastructure Services

As more and more valuable data is maintained and processed by information services, infrastructure becomes one of the most important assets for every organisation. It is both an enabling resource, and also more and more often a critical component of core business.

That is why we at Hypersoft concentrate our efforts on developing the most comprehensive and precise techniques of metering and managing IT infrastructure operations. No matter how diverse or complex your enterprise architecture is, we shall deliver a holistic view of your infrastructure from the service-oriented perspective.

Hypersoft’s technology will help you to define the principal services and their components, to establish service level objectives, and to assure that the business-critical functions are being properly delivered to customers.

With our support for many commonly used platforms and applications our customers can expect that every element of IT infrastructure operates in the most efficient way.

Key points for IT Infrastructure service management we provide:

• Reporting on all aspects of IT landscape – Quality, Volume, Cost, User activity and Capacity
• Native data collection on Windows, Unix, and Linux platforms
• Out-of-the-box support for most common infrastructure services
• Scalable to organizations of any size or diversity
• Graphical reports presentation for a quick and effective analysis
• Role-based secure distribution of metrics to users and groups
• Flexible alerting for critical segments of infrastructure

Supported Infrastructure Services: