software for business service management



 

 Frequently Asked Questions

 

 Installation and update

 
Can I setup OmniAnalyser™ to open a data source automatically when launched?
How should I upgrade OmniAnalyser™ to a newer version?
How many NT accounts, mailboxes (Domino IDs and mail files) do I need for OmniAnalyser?
How can OmniAnalyser™ components be installed on the servers?
How do I add a server to be monitored?
 

 Operation

 
What is the overhead of the Hypersoft OmniAnalyser™ Agent on the mail server?
If I press the 'Stop' button while OmniAnalyser™ is performing a job or if I terminate the application, can I be sure that my data will not be damaged?
The error “Object required” appears in the Web Reports. What is wrong?
Is it possible to manage agents from the OmniAnalyser™ Integration Server?
What user rights must the OmniAnalyser™ service account have?
Can OmniAnalyser™ Integration Server run as an NT service?
Is it possible to determine what OmniAnalyser™ is doing at a certain time?
What is necessary to view the OmniAnalyser™ reports?
OmniAnalyser™ logs show that many agents do not reply, but the reports seem to be correct. What is wrong?
How is it possible to improve the OmniAnalyser™ data processing performance?
How is it possible to export data from the Web Reports to Excel or other applications?
How is it possible to generate OmniAnalyser™ reports automatically?
What is the best way to make sure all OmniAnalyser™ agents send data regularly?
How is it possible to control the state and size of OmniAnalyser™'s database?
How can the OmniAnalyser™™ database be cleaned up?
Why are "User Traffic" reports empty, although there is traffic data in the database?
How is it possible to monitor the server state in real-time?
 

 General questions

 
What advantages does the distributed architecture of OmniAnalyser™ provide?
Does OmniAnalyser™ work when used only on a site level?
What databases does OmniAnalyser™ support?
How do Agents work with non-Windows systems?
Which antivirus software is supported by OmniAnalyser™?
Which mail systems are supported by OmniAnalyser™?
How can I test OmniAnalyser™ software?
 
 

 


 

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