software for business service management



The Innovative Software Solution Integrates a Comprehensive Set of Social Network Metrics and Offers Proactive KPI Monitoring

Hypersoft Information Systems, a worldwide leading vendor of metric and analysis software for IT service management, traditionally presents its latest trend solutions at the reputable Gartner Exhibition and confirms its position between top innovators who are driving change with the next-horizon technologies. At the Gartner Emerging Trends Symposium/ITxpo 2008 Hypersoft introduces the newest version of its key product OmniAnalyser™, built on a principally new approach towards the metrics collection.

Hypersoft’s state-of-the-art OmniAnalyser™ and OmniContext™ software was designed to deliver business value to enterprises around the globe through right and accurate metrics. Hypersoft products now produce business relevant metrics on a wide range of common IT services, such as collaboration, perimeter, messaging, web services, mobile services, and ERP. New OmniAnalyser™ helps organisations run more efficiently, by providing consistent usage analysis on Microsoft Windows SharePoint Services, Office Communications Server 2007. At the Gartner Symposium/ITxpo Hypersoft demonstrates the most comprehensive and credible metrics on Microsoft Exchange Server 2007, BlackBerry Service, IronPort and Forefront. Hypersoft OmniAnalyser™ and OmniContext™ reports provide the ability to uniquely deliver personal, social and multichannel Web experiences.

Social network reporting of Hypersoft’s flagship product allows analysing, systematizing and visualizing the interactions between employees, offices, and departments, as well as the interactivity within the organisation. Basing on this analysis, the decision-makers can figure out the role of the units at their companies for better managerial decisions and to considerably improve the enterprise overall productivity and efficiency.

“It has always been extremely expensive and hard to retrieve and analyse corporate information. With Hypersoft solutions, raw statistical data is effectively processed and turned into meaningful information and accurate facts, indicating of possible personnel rearrangements,” said Vlad Zhamoidzik, Hypersoft OmniAnalyser™ development team leader.

With its new social network reporting, Hypersoft further provides business users with true, business relevant key performance indicators, helping to assess and improve the business performance. The metrics, presented by Hypersoft OmniAnalyser™ and OmniContext™, make it possible to reduce costs and contribute to an agile organisation.

 

The Analysis and Reporting Capabilities of Hypersoft Software Allow Companies all over the World to Make Right Business Decisions

Speaking today on the topic “Metrics for Lotus Domino Infrastructure Management” at the System Management Work Circle of the German Notes User Group (DNUG), devoted to Lotus Notes/Domino 8, Hypersoft Information Systems, a worldwide leading vendor of metric and analysis software for IT service management, successfully keeps on delivering its highly demanded profound expertise of the modern methods of IT service management. At this important work circle, which continues a series of the company’s cutting edge sessions at the latest Gartner Symposium/ITxpo, Microsoft IT Forum and Congress of itSMF Germany, Hypersoft proposes its real-life definitions of the meaningful business-relevant service metrics, required to ensure the improved performance, optimal resource allocation and business alignment for most common enterprise infrastructure services. These performance indicators are produced by the latest versions of Hypersoft state-of-the-art solutions OmniAnalyser™ and OmniContext™ which provide quality and consumption metrics for IT service management. Hypersoft innovative tools help to formalise business requirements and models for IT services, and deliver operation and performance indicators for business users.

Hypersoft Information Systems provides a set of logical, consecutive, and regular service management procedures to transform ad-hoc and reactive operations into systematic, reliable, and proactive decision-making. The results are business-relevant presentation of the IT services, predictable performance, optimal resource allocation, time savings in ongoing operations, as well as the streamlining of service contracts.

Hypersoft OmniAnalyser™ delivers comprehensive quality of service and usage information on enterprise IT business processes. Deployed across a broad variety of platforms and communication paths, it is positioned as a unified out-of-the-box solution for managing service delivery processes on a global scale across large distributed environments. Hypersoft OmniContext™ is designed to collect, consolidate, and monitor or report on a wide range of distributed data sources including unique and individual applications for service metrics, billing or other business processes.

Hypersoft solutions also provide IT status and performance information in real time, deliver a large range of standard metrics for out-of-the-box deployment, support historical, present, and future views for trends and planned service models, provide the complete end-to-end transaction monitoring. The dashboard presentation visualizes the key performance indicators in an easy-to-understand form.

 

Hypersoft ensures true end-to-end proactive monitoring for optimal service delivery by the companies all over the world

Hypersoft Information Systems, a worldwide leading vendor of metric and analysis software for IT service management, presents at the IT Forum 2007 its innovative business service metering solutions OmniAnalyser™ and OmniContext™ which allow to successfully plan and manage the service delivery processes.
Enterprises all over the world can now successfully improve their existing IT infrastructure productivity and management with the software tools from Hypersoft.

Hypersoft state-of-the-art software ensures quality, availability, and cost-effectiveness for a broad range of infrastructure and application services. The end-to-end service delivery metrics represent meaningful performance indicators for both business users and service providers. Hypersoft solutions now support Microsoft Exchange Server 2007, Forefront Security, Sharepoint Services, and Office Communication Server 2007. Hypersoft software delivers the most comprehensive and business-relevant end-to-end service metrics, such as complete message transit times, perimeter transaction processing delays, instant messaging transaction latencies, for most common enterprise infrastructure services. In particular, that includes messaging and collaboration, directory, perimeter, and network services.

Hypersoft OmniAnalyser™ and OmniContext™ are the only solutions that deliver a homogeneous view of IT service quality and volume across multiple applications and technologies in the company’s IT infrastructure. The business-relevant metrics produced by Hypersoft help enterprises efficiently manage their service delivery and chargeback processes. With Hypersoft innovative software, business users, as well as IT staff are provided with a complete and transparent picture of all aspects of IT service delivery.


 Facts and News Archive 

 

Hypersoft OmniAnalyser™ New Social Network Reporting at Gartner Symposium/ITxpo 2008
07/04/2008 (PDF)

Hypersoft Solutions Support Global Enterprises for Improved Performance, Optimal Resource Allocation and Business Alignment
13/02/2008 (PDF)

Hypersoft Solutions Make Enterprise IT Management Easy and Transparent
12/11/2007 (PDF)

Hypersoft Innovative Technology Ensures IT Service Alignment for Business Success
04/11/2007 (PDF)

Hypersoft Extends its Products' Reporting Functionality
17/09/2007 (PDF)

Focus on Service Delivery: Hypersoft Expands Business Metering Services
08/08/2007 (PDF)

Competence Site
IT Service Delivery: The Challenge of Meaningful Metrics

Service-orientierte Metriken für Domino-Infrastrukturen 

Multi-Vendor-Outsourcing und Produktisierung von IT-Services 

TechTarget Windows Media SearchExchange.com
Hypersoft OmniAnalyser™ 9.0

ITSM Community
IT Service Delivery: How Relevant are your Metrics?

Décision Informatique n° 718
OmniAnalyser™ supervise les communications

 

 

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