software for business service management


Hypersoft products are designed to be deployed in a wide variety of operational scenarios.

The great flexibility of the possible architectural solutions allows for addressing such different needs as internal and external chargeback, measuring quality of corporate service provision, or ensuring IT infrastructure robustness and availability for fellow personnel. Below are some of the typical applications for the Hypersoft’s metrics technology.

Leveraged Metrics for Managed Services

Leveraged Metrics for Managed Services Provide clients with accurate, reliable and timely delivery data in outsourcing and managed core infrastructure services. OmniAnalyser™ and OmniContext™ solutions are deployed as a shared delivery metrics platform for multiple customers of a major service provider.

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Service Level Managemant Assure business-relevant delivery metrics across multiple IT services and healthy infrastructure both within and outside the boundaries of the enterprise. Hypersoft solution is perfectly suited for management of complex enterprise-wide service deployments by taking advantage of a fully integrated holistic measurement platform.

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Web Performance Monitoring What are the correct metrics that help to deliver and utilize cloud-based services most efficiently? This critical question was researched and answered with the help of Hypersoft's technology. Our reporting experts developed a comprehensive metrics model for publicly available services and provided access to these metrics via the internet.

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As challenges intensify, OmniAnalyser™ and OmniContext™ solutions take on more and more pressure for true real-world measurements and analysis leaving you with more time for strategic decisions.

 

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