software for business service management




 DIGEST 2010 /2009 / 2008 / 2007 / 2006 / 2005 / 2004 / 2003 / 2002 / 2001 / 2000 / 1999 / 1998 


Facts and News 2010

New SharePoint reporting from Hypersoft Information Systems raises the bar on corporate collaboration

 

Hypersoft introduces business-oriented SharePoint reporting for extensive collaboration analysis and its successful integration with other IT services

Munich, Germany February 11, 2010

Seeking to achieve unprecedented upturn of levels of corporate collaboration in large diversified business landscapes, Hypersoft Information Systems has launched its new OmniAnalyser™ 2009 SharePoint reporting offering, available as both service and stand-alone monitoring package. Particularly useful for businesses and service providers, new SharePoint analysis framework aids service managers and other business professionals in maintaining and strengthening of corporate information exchange and access to global business knowledge. 

Providing a clear dissected view on SharePoint sites usage by different organizational units such as offices, departments or single individuals, Hypersoft has maintained its notion of statistical accuracy and precision through transactional data collection, monitoring and processing in business-oriented manner.

From now on service managers have strengthened their ability of correctly identifying unused or seldom-used SharePoint resources in platform- and technology-agnostic manner allowing implementing drastic changes for infrastructure optimization and increase in the overall return on investment. Additionally, sites usage metrics collected by monitoring agents in an autonomous manner and passed to the central processing database through secure channels on global scale gives a thorough ground for service providers to offer unbiased and up-to-date SharePoint hosting services with reliable charging options advantageous for both the supplier and the client.

Hypersoft is aware that only proactive business orientation is the key for strategic long-term corporate success. Resource growth rate reports with intelligent filtering and scheduling instrumentation offers professionals with enough bias to quickly perform accurate trending and forecasting analysis so that the overall corporate adaptation to dynamic environment change would not be destabilized or shifted towards technical rather than business dimension. Furthermore, historical metrics on SharePoint security in addition to sites ownership status is useful for revision and control of corporate security policies as well as compliance with government regulations, best practices frameworks and other business scenarios.

Hypersoft Information Systems is world’s leading provider of IT services metrics solutions with over a decade history of researching, developing, implementing and running metering services for global key players. Its years long field expertise and know-how has since then helped service providers, corporations and government bodies to maintain and improve their service delivery scenarios, effectively reinforcing internal and external levels of collaboration, thus making it easier to focus on long-term objectives. 

Facts and News 2009

Business services metrics from Hypersoft as part of Microsoft TechEd 2009

Hypersoft’s new portal at Gartner Symposium ITxpo’ 2009 in Cannes 

Hypersoft’s OmniAnalyser™ 2009 Offers New Ways for Assessment of Windows Mobile Performance and Corporate Real-Time Communication Service

Hypersoft’s OmniAnalyser™ 2009 Brings New Opportunities for Assessing and Optimizing Service Delivery Process 

Hypersoft shares its expertise and know-how of global services optimization with a wide range of industry professionals, service managers and general public.

Berlin, Germany November 9, 2009

In striving for the provision of more reliable and business-oriented metrics for IT service management, Hypersoft presents its state-of-the-art OmniAnalyser™ 2009 and OmniContext metering package at Microsoft TechEd 2009 event in Berlin.

To stand up to its Microsoft Gold Certified Partner status and keep up with technology pace of IT services globalization, Hypersoft now confirms that its metering software is fully compliant with the newly released Windows 7 operating system, providing more secure and user-friendly analysis framework while maintaining long-term vision of business metering adaptability to new technologies and platforms used for service provision.

Moreover, to demonstrate its unique technology and how it is can be successfully used for the proactive alignment of IT to business, Hypersoft presents its new demo metering portal with an unrestricted access by any member of the community. The new metering portal is designed to demonstrate that only business-relevant statistics gathering with end-to-end orientation is fully capable of adequate depicturing of the complete history of business processes, maintaining high degree of precision due to its transactional nature, while preserving non-technical side easily comprehendible by the majority of public and IT professionals.

Hypersoft is proud to be the world’s leader of IT service metrics provision for large complex business environments. In its firm notion business processes monitoring, storage and reconstruction for the analysis purposes should always be performed in an autonomous manner, collecting transactional data of services performance across different systems, business levels and operating environments and presenting service managers with an accurate unified picture on all actual business processes, so that more time could be invested in maintaining strategic objectives in clear view.

Hypersoft demonstrates how to accurately and reliably assess quality of global IT services in the right manner.

Munich, Germany October 29, 2009

Hypersoft’s years long experience and know-how in the field of IT service management is finally put in public use. Striking on the importance of the right selection of key performance indicators, metrics collection reliability and trustworthiness as well as full automation of global business processes, the new demo portal is offering business professionals truly unique ways for IT services quality assessments and analysis.

Stressing on business transaction as being the main element of all IT services, Hypersoft’s new portal demonstrates that only business orientation with platform- and technology-agnostic perception is adequate for maintaining strategic objectives in clear sight and successfully fulfilling corporate goals. By using and demonstrating the metrics from the state-of-the-art OmniAnalyser™ 2009 reporting package Hypersoft proves the notion of end-user expectations of IT service quality as being the only reliable and relevant performance index in comparison to low-level technical KPIs.

Specifically selected KPIs are individually aligned to monitored services in each and every case, reinforcing the significance of correct metrics choice right from the start of business process monitoring. Transactional nature of collected statistics ensures metering precision while demonstrating aggregated data in simple to comprehend high-level view. Graphical analysis environment raises business metrics orientation to even higher extent, greatly simplifying corporate forecasting and planning as well as successfully maintaining proactive management policies and sets of best practices.

Available for viewing by IT service managers and corporate officers, industry professionals as well as general public, Hypersoft’s new metering portal raises the bar on IT services analysis and end-to-end alignment of IT to global business processes.

Hypersoft Information Systems is world’s leading provider of IT services metrics for large distributed corporate infrastructures. Its years-long goal is the provision of accurate and trustworthy business processes statistics tools and know-how aimed at proactive realization of corporate goals as well as dynamic adaptation to changing business environment.

New Hypersoft Reporting Leverages on Integration of Windows Mobile Devices and Real-Time Communication Clients into Corporate Services Network.

Munich, Germany  July 3, 2009

Realizing the importance of sustainable corporate collaboration during rapidly changing technological pace, Hypersoft has moved on to analysis of mobile devices from within globally expanding businesses and dynamically changing IT services. The new Windows Mobile Reporting, as the latest addition to OmniAnalyser™ 2009 Reporting Package, presents business professionals with accurate transactional statistics on Microsoft ActiveSync usage on large diversified scale and in a completely unified manner with existing IT infrastructures and services.

From now on service managers and administrators can reliably assess quality of all mobile ActiveSync devices performance by analyzing errors distribution, as well as making sure corporate security and compliance remains well-run and protected with the general view on mobile clients versions.

Furthermore, supplementary business-oriented reporting instrumentation uncovers hidden statistics on resources usage such as e-mails, calendars, tasks, servers and user searches providing a general picture on user activity and preferences they exhibit regarding mobile devices. Additional statistics on used resource types like different SharePoint documents present a revealing picture on the overall level of corporate collaboration.

To complement on Windows Mobile reporting, Hypersoft has further enhanced its Real-Time Communication Service reports with a move towards completely platform-agnostic statistics processing and data publishing. Metrics on Lotus Sametime, Microsoft Live Communication Server and Office Communication Server is now fully integrated in OmniAnalyser™ 2009, presenting business-relevant view on Real-Time Communication Service and eliminating the need for concentrating on platform-specific analysis aspect of service quality levels and usage. Additional graphical data representation simplifies metrics comprehension allowing managers to rapidly adapt to changing business environment in a proactive manner.

Hypersoft is fully aware of the significance of maintaining optimal levels of corporate collaboration. Only the concentration on business-relevant exposure of servicing landscape, analysis statistics precision and trustworthiness as well as proactive metrics positioning can lead IT service managers to strategically optimize and ensure corporate services portfolios are well designed, managed and run. 

Complete Business Orientation and Sustainable Services Monitoring Now Offers Industry Professionals a Revealing Insight into IT Services Performance

Munich, Germany  March 4, 2009

Continued improvement of Hypersoft’s flagship product OmniAnalyser™ 2009 opened up new ways for ensuring IT service delivery stays at its top shape. Focusing only on business-relevant aspects of service performance measurements the new OmniAnalyser™ 2009 metrics gathering and processing package now provides reliable statistics for proactive service level management in a completely automated manner across large IT infrastructures and on global level.

Realizing the value of sustainable corporate growth, presently OmniAnalyser™ 2009 is fully capable of grabbing any new data that becomes available as a consequence of business expansion and migration to new technologies, and swiftly integrating it into the existing knowledge base for further dissection, processing and analysis.

Bundled with more than a hundred readily available reports that reflect on most common aspects of IT services performance, OmniAnalyser™ 2009 reporting package has retained its robustness of operation yet now focusing on complete sustainability through statistics reuse and adaptation of new metrics to existing servicing scenarios.

Custom Reports functionality allows creation of reports from the very beginning in a variety of ways that offer true business orientation. This new feature is capable of creating reports from the start, organizing complex processing jobs that preserve transactional nature of metrics while providing high-level view on business processes, or even integrating existing reports with new data sources for the creation of completely different reporting instrumentation.

Service Definition Framework has full capacity for consolidating custom-built reports with the existing service portfolios, defining KPIs, providing additional graphical and dashboard instrumentation as well as limiting metrics to business-relevant areas of service delivery through business units and service hours filtering, providing professionals with quick-glance view of services performance and simplifying management of complex portfolios in an autonomous manner.

Hypersoft’s OmniAnalyser™ 2009 is ideally suited for managing large diversified corporate landscapes. Advanced filtering capabilities, flexible instrumentation, operational reliability, automation of data gathering process and low cost of sustaining and adapting to new processes measurements make it an industry leader in provision of end-to-end business services metrics with a proactive orientation, leaving more time and resources for business professionals to stay focused on fulfilling corporate strategic goals.


 Facts and News 2008

Hypersoft State-of-the-Art IT Service Metrics presented at Computer Measurement Group ’08 Annual International Conference

Hypersoft’s New Advanced Measuring Technology at Microsoft Tech·Ed EMEA 2008 IT Professionals 

Hypersoft Delivers SAP Service Metrics

Hypersoft OmniAnalyser™ New Social Network Reporting at Gartner Symposium/ITxpo 2008

OmniAnalyser™ and OmniContext™ Support Global Enterprises for Improved Performance, Optimal Resource Allocation and Business Alignment

Hypersoft has shared its know-how in advanced metrics gathering and analysis at Computer Measurement Group ’08 Annual International Conference.

Las-Vegas, NV, USA December 11, 2008

Stressing on the importance of the transactional aspect of metrics collection for unifying low-level technical data and high-level business processes flow, Hypersoft has demonstrated that only transaction-based metrics is useful for monitoring large diversified IT infrastructures, retaining complete degree of scalability and having an ability of mirroring on all business transactions at any point in time.

A particular attention was given to the proactive aspect of service measurements through modeling of customized end-user actions and monitoring a service from multiple global locations. Coupled with a complete drift towards technology- and platform-agnostic metrics gathering, Hypersoft has shown a truly business-oriented view on managing complex scenarios of service provision that span across continents and involve a multitude of different business units interacting between each other in a hard to predict manner on a day-to-day basis.

Realizing the fact that corporate collaboration is one of the major elements involved in driving of the economic growth, Hypersoft has revealed its advanced detection algorithms implemented in the award-winning OmniAnalyser™ metering package that allow pinpointing and analyzing corporate communities no matter how loosened and widespread the corporate environment is. Useful for the analysis of numerous communities consisting of employees, offices, departments, countries and others, Hypersoft’s Social Network Analysis reporting is uniquely designed for the provision of accurate statistics useful for strengthening collaborative bonds on a global scale.

Last but not least, Hypersoft has proven yet again the notion that IT service metrics needs to be robust and corruption-protected with help of cluster-based deployment and operation, flexible through report customization and filtering techniques and comprehensible by all business users at the same time, hiding all technical details and letting them to concentrate on achieving strategic corporate goals. 

The Best of Hypersoft Expertise and Know-How is Implemented in the New Evolutionary Version of Hypersoft OmniAnalyser™  

Designed after the fashion of the award-winning OmniAnalyser™ and OmniContext™ software packages, the new OmniAnalyser™ 2008  integrates Hypersoft’s unique scientific and business-process oriented approach to the end-to-end monitoring of critical enterprise IT services, being expressed in the proactive service orientation, meaningful visualization of performance indicators, co-aligning with the business objectives and simplicity of operation. The new product version is successfully presented to the general IT community at Microsoft Tech·Ed EMEA 2008 IT Professionals in Barcelona.

Developing the new version of its key software solution, Hypersoft Information Systems paid special attention to the technology- and platform-agnostic aspects of collaboration service metrics, with the true-life orientation to focus on, and fully scalable transactional nature. From now on Hypersoft OmniAnalyser™ generates the most comprehensive collaboration service metrics based on the data, irrespective of the application, thus further following lead of Hypersoft's state-of-the-art technology in IT service metrics. In this respect, the new Hypersoft OmniAnalyser™ 2008 is able to monitor the quality, usage, and costs of the real-time communication from different real-time collaboration platforms: for instance, calls made in Microsoft Office Communicator, conferences and peer-to-peer sessions, further extending with this Hypersoft’s solid support of enterprise collaboration services for better business value and reinforcement of the market position as regards the future.

A particular care has been taken concerning the overall metrics flexibility. New reports functionality embedded into OmniAnalyser™ 2008 offers extra capacity needed for tracking the IT service performance. The ability of creating reports from the start or reusing and integrating existing ones will offer new ways of exploring service internals and aligning service performance with strategic corporate goals. With its new product version, Hypersoft continues delivering business-relevant key performance metrics, clearly indicating the improvement areas in the enterprise activity.

Hypersoft focus on innovation, metrics appropriateness to the real business needs and timely adaptation to the changes in IT infrastructure performance is by far the most effective way for ensuring and optimizing collaborative bond-strengthening in large distributed IT environments.

The New Functionality Supports Critical Business Processes in Large Distributed Environments

Hypersoft Information Systems, a worldwide leading vendor of metric and analysis software for IT service management, launched OmniAnalyser™ SAP Service Metrics. The corporate users at business units around the globe will directly benefit from this Hypersoft’s next-generation technology, which now allows having reliable knowledge of SAP infrastructures from any point in the world.

The innovative SAP Service Metrics effectively simulate, monitor, measure and process data about the users, interacting with SAP environment throughout the enterprise, delivering the most complete statistics on the quality of all critical elements of corporate IT transactions. The advanced agent-based technology of Hypersoft flagship software product OmniAnalyser™ safely and nonintrusively monitors SAP infrastructure and how it interacts with corporate end-users by means of SAP GUI, providing real-world objective and accurate statistics about SAP status and its responsiveness throughout organisations of any magnitude or diversity and thus giving them a qualitatively new level of flexibility and reliability.

The new OmniAnalyser™ metrics integrate into Hypersoft's holistic and technology-agnostic approach, ensuring business-oriented end-to-end reporting and analysis, intelligent end-user simulation and global orientation, which turns Hypersoft SAP Service Metrics package into an indispensable tool, contributing to the service delivery excellence. The state-of-the-art software solution is also distinguished by highly configurable user action modeling, distributed monitoring with central processing, simple deployment and operation, as well as modest resource consumption and complete automation.

Apart from collecting SAP service figures, award-winning Hypersoft’s software products OmniAnalyser™ and OmniContext™ efficiently measure a variety of IT services, presenting an out-of-the-box package for managing service levels, billing and proactive maintenance for IT infrastructures of any size or complexity. 

With its new social network reporting, Hypersoft further provides business users with true, business relevant key performance indicators, helping to assess and improve the business performance. The metrics, presented by Hypersoft OmniAnalyser™ and OmniContext™, make it possible to reduce costs and contribute to an agile organisation. 

The Innovative Software Solution Integrates a Comprehensive Set of Social Network Metrics and Offers Proactive KPI Monitoring

Hypersoft Information Systems, a worldwide leading vendor of metric and analysis software for IT service management, traditionally presents its latest trend solutions at the reputable Gartner Exhibition and confirms its position between top innovators who are driving change with the next-horizon technologies. At the Gartner Emerging Trends Symposium/ITxpo 2008 Hypersoft introduces the newest version of its key product OmniAnalyser™, built on a principally new approach towards the metrics collection.

Hypersoft’s state-of-the-art OmniAnalyser™ and OmniContext™ software was designed to deliver business value to enterprises around the globe through right and accurate metrics. Hypersoft products now produce business relevant metrics on a wide range of common IT services, such as collaboration, perimeter, messaging, web services, mobile services, and ERP. New OmniAnalyser™ helps organisations run more efficiently, by providing consistent usage analysis on Microsoft Windows SharePoint Services, Office Communications Server 2007. At the Gartner Symposium/ITxpo Hypersoft demonstrates the most comprehensive and credible metrics on Microsoft Exchange Server 2007, BlackBerry Service, IronPort and Forefront. Hypersoft OmniAnalyser™ and OmniContext™ reports provide the ability to uniquely deliver personal, social and multichannel Web experiences.

Social network reporting of Hypersoft’s flagship product allows analysing, systematizing and visualizing the interactions between employees, offices, and departments, as well as the interactivity within the organisation. Basing on this analysis, the decision-makers can figure out the role of the units at their companies for better managerial decisions and to considerably improve the enterprise overall productivity and efficiency.

“It has always been extremely expensive and hard to retrieve and analyse corporate information. With Hypersoft solutions, raw statistical data is effectively processed and turned into meaningful information and accurate facts, indicating of possible personnel rearrangements,” said Vlad Zhamoidzik, Hypersoft OmniAnalyser™ development team leader.

The Analysis and Reporting Capabilities of Hypersoft Software Allow Companies all over the World to Make Right Business Decisions

Speaking today on the topic “Metrics for Lotus Domino Infrastructure Management” at the System Management Work Circle of the German Notes User Group (DNUG), devoted to Lotus Notes/Domino 8, Hypersoft Information Systems, a worldwide leading vendor of metric and analysis software for IT service management, successfully keeps on delivering its highly demanded profound expertise of the modern methods of IT service management. At this important work circle, which continues a series of the company’s cutting edge sessions at the latest Gartner Symposium/ITxpo, Microsoft IT Forum and Congress of itSMF Germany, Hypersoft proposes its real-life definitions of the meaningful business-relevant service metrics, required to ensure the improved performance, optimal resource allocation and business alignment for most common enterprise infrastructure services. These performance indicators are produced by the latest versions of Hypersoft state-of-the-art solutions OmniAnalyser™ and OmniContext™ which provide quality and consumption metrics for IT service management. Hypersoft innovative tools help to formalise business requirements and models for IT services, and deliver operation and performance indicators for business users.

Hypersoft Information Systems provides a set of logical, consecutive, and regular service management procedures to transform ad-hoc and reactive operations into systematic, reliable, and proactive decision-making. The results are business-relevant presentation of the IT services, predictable performance, optimal resource allocation, time savings in ongoing operations, as well as the streamlining of service contracts.

Hypersoft OmniAnalyser™ delivers comprehensive quality of service and usage information on enterprise IT business processes. Deployed across a broad variety of platforms and communication paths, it is positioned as a unified out-of-the-box solution for managing service delivery processes on a global scale across large distributed environments. Hypersoft OmniContext™ is designed to collect, consolidate, and monitor or report on a wide range of distributed data sources including unique and individual applications for service metrics, billing or other business processes.

Hypersoft solutions also provide IT status and performance information in real time, deliver a large range of standard metrics for out-of-the-box deployment, support historical, present, and future views for trends and planned service models, provide the complete end-to-end transaction monitoring. The dashboard presentation visualizes the key performance indicators in an easy-to-understand form. 


Facts and News 2007

Hypersoft Solutions Make Enterprise IT Management Easy and Transparent

Hypersoft Innovative Technology Ensures IT Service Alignment for Business Success

Hypersoft Extends its Support for Collaboration Services to Help Enterprises around the World Efficiently Drive their Business Processes

Focus on Service Delivery: Hypersoft Expands Business Metering Services

New Collaboration Service Metrics Released

Hypersoft New IT Services Catalog at Gartner Symposium/ITxpo 2007

Hypersoft Announces the Definition Framework for Managed IT Services

Hypersoft OmniContext™ Web Portal Raises the Bar of IT Service Management

Hypersoft ensures true end-to-end proactive monitoring for optimal service delivery by the companies all over the world

Hypersoft Information Systems, a worldwide leading vendor of metric and analysis software for IT service management, presents at the IT Forum 2007 its innovative business service metering solutions OmniAnalyser™ and OmniContext™ which allow to successfully plan and manage the service delivery processes.
Enterprises all over the world can now successfully improve their existing IT infrastructure productivity and management with the software tools from Hypersoft.

Hypersoft state-of-the-art software ensures quality, availability, and cost-effectiveness for a broad range of infrastructure and application services. The end-to-end service delivery metrics represent meaningful performance indicators for both business users and service providers. Hypersoft solutions now support Microsoft Exchange Server 2007, Forefront Security, Sharepoint Services, and Office Communication Server 2007. Hypersoft software delivers the most comprehensive and business-relevant end-to-end service metrics, such as complete message transit times, perimeter transaction processing delays, instant messaging transaction latencies, for most common enterprise infrastructure services. In particular, that includes messaging and collaboration, directory, perimeter, and network services.

Hypersoft OmniAnalyser™ and OmniContext™ are the only solutions that deliver a homogeneous view of IT service quality and volume across multiple applications and technologies in the company’s IT infrastructure. The business-relevant metrics produced by Hypersoft help enterprises efficiently manage their service delivery and chargeback processes. With Hypersoft innovative software, business users, as well as IT staff are provided with a complete and transparent picture of all aspects of IT service delivery.

Hypersoft state-of-the-art software solutions provide global
enterprises with a new way to operate their information services

Hypersoft Information Systems, a world-wide leading vendor of metric and analysis software for IT service management, presents at Gartner Symposium ITxpo 2007 its latest versions of OmniAnalyser™ and OmniContext™ software solutions that provide centralized and end-to-end management of IT enterprise services. Using the recently introduced Service Definition Framework, major
common enterprise IT resources such as web and network services, applications, collaboration, and perimeter can now be controlled at both business and operational levels with the service management solutions from Hypersoft, giving world-wide organizations a new perspective on IT as a business service.

Hypersoft OmniAnalyser™ and OmniContext™ software produces the most comprehensive and business-relevant delivery metrics for enterprise IT services based on metering all real-life user transactions across multiple systems and platforms. That ensures quality, auditability, and cost-effectiveness for a broad range of infrastructure and application services. The end-to-end service delivery metrics represent meaningful performance indicators for business users as well as for service providers. Hypersoft solutions are best suited for distributed companies, making possible quick adaptation to the constantly changing operational patterns.

The comprehensive collection of Hypersoft service metrics include such transaction latencies as availability, quality of service, as well as precisely measured transaction volumes for a wide range of standard services as well as for unique and in-house applications. With Hypersoft software, encompassing hundreds of business relevant key performance indicators, a global enterprise is fully equipped with the technology for keeping service delivery transparent and efficient. 

Hypersoft Products Now Offer Extensive Support for Global Companies’ Worldwide Communication Networks and Knowledge
Sharing, Ensuring the Delivery of Critical Business Services and Leading to Dramatic Time and Cost Savings

Hypersoft Information Systems, a worldwide leading vendor of metric and analysis software for IT service management, announced today at the itSMF USA Conference & Expo 2007 further improvements in its innovative metrics products to raise the efficiency of collaborative businesses processes. Now Hypersoft’s state-of-the-art OmniAnalyser™ software provides enterprises with the most comprehensive and business-relevant delivery metrics for vital collaboration services.

The rapidly growing area of enterprise collaboration leverages such applications as Sametime, Quickplace, Sharepoint, Office Communication Server, and many others. These services are used more and more by the modern enterprise. Hypersoft’s product OmniAnalyser™ produces the critically important delivery metrics that allow measuring the actual use of this technology for business purposes. Hypersoft’s metrics are the most comprehensive in the market and help to identify and to analyse communication patterns, virtual communities and social networks in the enterprise.

Hypersoft’s innovative technology ensures quality, availability, and cost-effectiveness for the company’s collaboration services. The end-to-end service delivery metrics represent meaningful performance indicators for business users as well as for service providers. With OmniAnalyser™ reports, the enterprise will receive complete answers to the most pressing questions concerning frequency of usage of collaboration applications, resources’ consumption and correspondence of the users’ activity to the scope of the functions that have been assigned to them. 

New Business Metering Services Offering Enables Businesses to Assess Back-End and End-to-End IT Performance without Turning to Complex Installation Procedures and Maintenance

Hypersoft – a leading provider of IT business metrics products announces the launch of business metering services offering. In response to customers’ demands, new business metering services are specifically developed to adapt to most challenging environments of the present day.

Agile deployment procedures and compliance with the Service-Oriented Architecture ensure reliable outcome delivery for vital IT services that can be used both by the end-user and service provider. Automated procedures for measuring real-world quality of the service delivered without implanting measuring agents into the internal IT structure provide a substantial bonus for specialized diversified service providers who want quick and hands-free quality assessments. Combined with web based real-time alerting functionality, business metering services present a worthy choice for those wanting to outsource their quality control maintenance.

Alternatively, business metering services offer only minimum add-ons to IT landscape to enable powerful back-end statistical measurements. Large differentiated messaging systems, directories, databases and IT security block posts are closely scrutinized to provide all aspects of performance statistics either quality, quantity or activity oriented.

The real value of this new offering is the fact that business users benefit from improved managerial performance. Corporate informational flows are the only true value generators and maintaining them within sight and notion of direction is the key for success.

Business metering services provide a set of essential intelligence tools for any executive to uphold and unfold strategic sections of the enterprise. Highly configurable services structure and experienced personnel can set up any required metering system for requested business process monitoring. Unique graphical dashboard presentation provides a real-world observation of key business events on one screen without low level oversaturation. And since presented information is transaction-based, only true statistics is shown, with no approximations or evaluations.

Based on Hypersoft top products OmniAnalyser™ and OmniContext™, the new business metering services offer helps enterprises of any size utilize features of those well known solutions without resorting to company-wide installation procedures, configuration and overall maintenance.

The implications are that long offered solutions can now be used as service by companies with fewer numbers of users or by enterprises that may want to employ only specific parts of Hypersoft’s innovative technology for their concrete needs.

Easy deployment with access to only those services that are necessary with no spending for hardware and maintenance signify this offer as one of the most prospecting for a wide variety of IT service consumers and providers. 

Collaboration Service Metrics of Hypersoft OmniAnalyser™ Allow to Effectively and Easily Manage the Applications that Form the Collaboration Platform of the Modern Enterprise

Hypersoft Information Systems, the leader in business service management software, today announced the immediate availability of complete collaboration service metrics. Now Hypersoft state-of-the-art product OmniAnalyser™ provides enterprises around the world with the most comprehensive reports on collaboration services for efficiently managing the company’s communication processes and resources.

Hypersoft additional functionality offers a wide range of reports for the rapidly growing area of enterprise collaboration services. These are detailed reports for Lotus Domino, Microsoft Exchange, Microsoft Office Communication Server, SharePoint, Sametime, and QuickPlace coming as part of the Collaboration Service feature set included in Hypersoft OmniAnalyser™ software.

Hypersoft’s products provide clear understanding of user communication patterns and information-sharing. The reports help the enterprise with organization resources management such as, for example, optimal meetings scheduling, facilitating and managing social networking, and identifying communities in an enterprise. Providing detailed statistics of the user activity, Hypersoft’s key product OmniAnalyser™ presents a wide range of collaboration service metrics including the ones characterizing user experience and real transactions. The reports also help to identify what databases, servers, and other resources are used actively while others remain dormant.

“The importance of enterprise collaboration services is growing all over the world today. Collaboration is among the hottest topics that almost every company is talking about from one angle or another. With its innovative product OmniAnalyser™, Hypersoft offers the interactive collaboration service reports that are most needed by a modern enterprise in order to be able to lower cost and increase productivity and the efficiency of the IT infrastructure,” said Vlad Zhamoidzik, Hypersoft OmniAnalyser™ development team leader.

With its complete Collaboration Service Metrics, Hypersoft has further broadened its functionality and added new and very important reports, thus turning OmniAnalyser™ into the industry’s most comprehensive metric solution for aligning day-to-day activities with the strategic imperatives of the enterprise. 

The New Services Catalog of Hypersoft OmniAnalyser™ Enables Efficient Mapping of Metrics to Service Level Agreements; The New Framework is presented at Gartner ITxpo in San Francisco, CA

Hypersoft Information Systems announced a solution to make working with service contracts and Service Level Agreements easier and more convenient for enterprises around the world.

Hypersoft introduced the Services Catalog, a new added feature for Hypersoft’s key product OmniAnalyser™. Based on an improved service-oriented architecture of OmniAnalyser™, it allows for documenting critical information on the Service Level Agreements and automated generation of service metrics for successful aligning of IT with business.
The new Services Catalog allows for providing data on the services included into the Service Level Agreement in an understandable and effective manner through a simple interface, providing customers with the most comprehensive information on the contract, key performance indicators and the services rendered. It allows for configuring your own easy-to-understand dashboards in the form of temperatures and graphs based on the services you choose.
“One of the values the new Services Catalog provides is that in addition to the possibility to configure your own common services, working with the customer’s contract has been made substantially easier and more efficient“, said Vlad Zhamoidzik, Hypersoft OmniAnalyser™ Web Reports development leader.
This new feature of OmniAnalyser™ also permits to include the entire original contract into the product’s data warehouse in order to automatically match metrics to different contract components, thus automating the process of assigning bonuses or penalties.
The overall importance of the Services Catalog can be described as it being an effective means of managing the Service Level Agreement for reducing costs and increasing company profitability and revenue. Hypersoft continues to deliver its state-of-the-art technology to support companies all over the world in improving IT efficiency and keeping the enterprise competitive edge.
Gartner ITxpos are for Hypersoft traditionally major world events to demonstrate new possibilities for service level management and IT service delivery processes.

The New Service Definitions Functionality of Hypersoft OmniAnalyser™ Allows Configuring the Delivery Parameters of IT Services in a Simple and Easy Way for Efficient Mapping of Metrics to Service Level Agreements


Hypersoft Delivers More Service Management Capabilities

Sametime Reporting with Deeper Drill-Downs Available

Hypersoft Delivers Service-Oriented IT Management with the New Release of the OmniAnalyser™ Software

Hypersoft Extends Support for Blackberry Enterprise Server

Hypersoft OmniAnalyser™ on Display at Microsoft Tech•Ed 2006

Hypersoft joins Gartner ITxpo 2006

Hypersoft Unified Solution is at Lotusphere 2006 

Hypersoft is Included into the Deloitte’s EMEA 500 Fastest Growing Technology Companies Listing

Deloitte ranks Hypersoft  among Technology Fast 50 companies in Germany

Hypersoft Presents a Unique Technology for Complete IT Service Control and Optimisation

Hypersoft introduces support for Blackberry, Ironport and ProofPoint

Hypersoft Expands its Activity on Scandinavian Market

Hypersoft Announces Solutions for Transparent and Sustainable Service Management at TechEd 2005

Hypersoft Offers Direct Measurement of Service Availability and Performance

Hypersoft develops solutions for enterprise billing processes

Hypersoft at IBM's Lotusphere 2005

Chicago, IL, September 19, 2005

Today Hypersoft Information Systems presents the newest version of OmniContext™ for the industry’s most representative audience at the 5th Annual itSMF USA Conference & Expo 2005 in Chicago, IL.

Hypersoft was among the pioneers of technologies that allowed quantification of IT service input to enterprise ultimate production and efficiency. Twelve years ago its state-of-the-art OmniAnalyser™ technology first provided exact control of messaging and concomitant services for distributed heterogeneous environments.

Nowadays Hypersoft again places the cornerstone to defining and increasing service value for the enterprise. Control and monitoring of computing services now requires understanding of their business applications and correlations with other input and output factors and parallel business processes.

Omni- (from Latin “omnis”) means all, universal. OmniContext™ is a technology that determines value of an object after all-around exploration of the context where it exists. Automated comprehensive investigation of links between elements and their mutual influence brings knowledge of the object’s place in the business system.

By measuring usage, performance, resource allocation, consumption patterns and other related parameters of an IT service OmniContext™ defines its role in business processes. Comparative analysis allows determining more and less productive service consumers which permits to re-allocate existing or future resources the most efficiently.

An essential benefit of OmniContext™ analysis methodology is the possibility to report about actual systems that are physically unavailable. Flexible deployment modes provide usage of OmniContext™ for ASP service-providers and individual clients.

Another particular characteristic of OmniContext™ is providing analysis end-to-end. OmniContext™ methodology is transaction-based, i.e. information about single original transaction forms basis for investigations of any higher level. This methodology gives, before all:

- an option of applying user-specific analysis logic.

- easily re-structured presentation modes. Complex indicators allow drill-down to their simple components.

IT Service Management Forum in the United States is a most representative conference of IT service management software vendors and experts. Hypersoft values the chance to present the future leading trend in service analysis and to contribute to the quality growth of the entire industry.

 

Hypersoft introduces support for Blackberry, Ironport and ProofPoint

Munich, July 26, 2005

Hypersoft OmniAnalyser™ tracks BlackBerry service status and resource usage by individual users and organizational units. Data delivered by OmniAnalyser™ includes traffic dynamics, volume statistics, as well as information on message size and status, senders and recipients. Such detailed data on messages processed with BlackBerry enterprise servers allows for efficient troubleshooting. The ability to quantify Blackberry usage provides for efficient corporate communication services that OmniAnalyser™ monitors. For example, a unified solution of OmniContext™ and OmniAnalyser™ brings together statistics on costs to support enterprise IT and the correlations between corporate sales and quality of its services for a worldwide company. This allows determining services that deliver more business value and up to two-digit savings in IT costs with consequent optimization of service models. The unified solution allows setting user-defined comparison and business logic for data correlations so that an organization can obtain the critical information matching its ongoing projects and business model.

For Proofpoint and IronPort, OmniContext™ or the unified solution of OmniContext™ and OmniAnalyser™ delivering statistical metrics on the number of messages that were let through or blocked, identification data for every message and, for blocked messages, a reason why they were rejected. Transaction events on Proofpoint and IronPort devices are incorporated into the comprehensive picture of enterprise IT performance, and can be analyzed with the unified solution for troubleshooting and all-inclusive performance statistics for the entire system. Thus, Hypersoft software provides complete awareness of message flow between an organization and external environment, statistics for main security threats for the corporate environment, and allows estimating actual value of security appliances.

Supported versions are BlackBerry v.2.2 for Lotus and v.3.6 for Microsoft Exchange.

 

Orlando, FL, June 8, 2005

Hypersoft, a global leader in IT Service management, presents at the Microsoft’s largest annual conference for IT professionals and developers the newest solutions for adequate depiction of status, quality and cost of computing services.

High quality of service management implies, before all, complete awareness of service parameters and of input-output correlations for business processes. Digitalized solutions for these tasks face challenges of organizational complexity, scalability, security, application integration, and business changeability. Hypersoft OmniAnalyser™ and OmniContext™ technologies go over these challenges and put in place sustainable service management. They demonstrate innovative and currently unique approach to management sustainability and universality.

Long-term management consistency and macro-view of resource efficiency are required for enterprise-wide resource planning and control over ongoing processes in view of planned goals. However, disintegrated and heterogeneous large corporate environments prevent from achieving these objectives. The solution is a different service analysis model that provides for universal distributed data collection and normalization, centralized processing and customized integration with business priorities. The achieved transparency allows treating services as business input with measurable impact on corporate business goals.

Costly patterns investigations of changing business logic or permanent efforts to increase numbers of supported products do not allow staying updated for a long time. Alternatively, an orientation to change-independency provides for long-term management sustainability and savings on keeping up with environment modifications. Hypersoft is the only vendor whose technology allows conducting service management through most specific business and technological limitations including new, specific and undefined business processes, technology modifications, use of customized and in-house solutions.

Hypersoft is going to encourage further development of business-oriented information technology by putting into effect a system of unified, transparent and sustainable service metering and enable management of services based on their impact on company business goals.

Munich, April 1, 2005

The challenge in measuring IT service quality is to go beyond technical indicators to parameters that are meaningful for an end-user. Enterprises relying on “technical” infrastructure metrics, such as servers’ uptime, have only a very approximate picture of their service availability. End-users are interested in availability explained “in their own language”, related to their own computers rather than to some servers located elsewhere. This is particularly crucial for decentralized organizations where personnel from different sites may experience different operational performance trying to access the same server or site.

Can users actually do the work that they are supposed to do? Simple and direct “yes or no” and “if yes then how well” is what service management software has to deliver. Hypersoft has implemented in its OmniAnalyser software a way to automatically check the performance of user actions, such as sending an e-mail, accessing a business application, or running directory requests. Such automated testing can be accomplished from any internal or external location, to determine whether an eventual bottleneck is on the server side or somewhere between end-user and the data center. This information is of primary importance because it measures real availability and determines real cost of the service. The end-user experience expressed in business terms and aligned with business-specific requirements creates a predictable environment for business and contributes to increased credibility of IT service operators.

Hypersoft’s OmniAnalyser™ has already been acknowledged as the first product to bring E-mail analysis to a professional level and provide companies with the information they need to leverage their communication system for a competitive advantage. New features released in OmniAnalyser 8.7 stay strategically important for E-mail Administrators and IT Management, and give absolutely invaluable information for CTO’s and staff on the business side of the companies. Hypersoft now  successfully collects not only data about E-mail communication, but also data about fax, SMS, and voice mail communication, all of which are rapidly growing, and clearly present the results in consolidated Web Reports. This large and easily customisable spectrum of reports can be regularly presented to administrative staff in an Internet browser or via E-mail.

Newly developed technologies have a set of features that will collect data about server tracking and billing data as well. Currently Hypersoft OmniAnalyser™ is compatible with several widespread billing solutions.

The benefits are obvious: reduction of administrative time and costs, prevention of possible problems before they appear, ability to understand workflow and resource usage, cost chargeback from the departments.

You can request more information about OmniAnalyser™ or arrange an evaluation at the OmniAnalyser™ Further Information page, or contact information@hypersoft.com with additional enquiries.

Hypersoft specialises in professional analytical applications for corporate messaging networks, infrastructure and service management. The company is based in Germany, and has customers worldwide. Hypersoft software is used to help companies have a bigger return on investment from their messaging system by fully analysing the existing E-mail networks. Hypersoft products are used by companies of all sizes as an end solution as well as provided by third parties as service to their clients.

Hypersoft presents new capabilities for IT operations and service level management at Lotusphere.

A leader in service management and resource consumption metrics solutions, Hypersoft is presenting a new milestone for its OmniAnalyser™ and OmniContext™ products. Omni-suite provides to a decision-maker automated reporting on performance of business-critical processes, measuring and analysing them by the key indicators. The software equally allows to align IT services with business needs through service level assessment, allocate costs for their consumption by users; and provides operations management with trends and system performance data.

IBM chose Hypersoft products to serve as the standard Messaging Metrics and Reporting Engine for Groupware and E-mail Systems.

Hypersoft delivers graphical, topological and numerical information for making both short-term and strategic decisions. The last product version was augmented by a comprehensive set of Service Management metrics that allow to simulate and report the real end-user experience on using major services of a corporate messaging environment (mail file, databases, SMTP, Fax). Availability of these services is reported with regard to the company’s business hours and organizational structure. The software runs on both Windows and Linux operation systems, and supports end-to-end message delivery monitoring, for complex Lotus Notes environments, and other mail platforms such as Microsoft Exchange, Sendmail and other SMTP servers.

OmniAnalyser™ new version expands its scope into the IBM Lotus Instant Messaging and Web Conferencing services. Reports deliver information on availability, usage, and performance of the platform, and allow for capacity planning and cost allocation decisions. .

Hypersoft will also present the new release of OmniContext™ - the visualization and analysis solution for information assets. OmniContext™ processes differently formatted data stored in decentralized locations and it is a powerful and secure technology for enterprise reporting and business process analysis.

Hypersoft continues to deliver its state-of-the-art technology to support companies in making their business processes accountable and manageable through automated monitoring and analysis. Hypersoft looks forward to Lotusphere as a major world event to demonstrate new possibilities for service level management and IT operations optimization.


Hypersoft at the Admin 2004 Europe

Hypersoft Presents New Palette of Tools and Services for Enterprise-Wide Messaging Analysis and Service Management at Microsofts IT Forum 2004 Europe in Copenhagen, Denmark.

Hypersoft Software Solution for Measuring Enterprise Service Delivery Will Be Presented at Gartner Symposium/ITxpo 2004 Cannes

Hypersoft OmniContext™ Integration Server to Support Service Level Management

Hypersoft OmniAnalyser™ to Report on IBM Lotus Instant Messaging Usage

Hypersoft OmniAnalyser™ named TechEd Europe 2004 Best of Show Finalist

Hypersoft OmniAnalyser™ passes Verified for Windows Server 2003_certification

Hypersoft OmniAnalyser™ at the final of the Best of TechEd 2004 Awards

Hypersoft To Extend Availability Monitoring Functionality of OmniAnalyser™

Hypersoft OmniAnalyser™ now supports ScanMail™ for Lotus Notes™

Hypersoft OmniAnalyser™ gets new reports

The second part of the conference « Admin2004 Europe » took place in Paris in December 2004.

The administrators and developers using Lotus/Domino are very familiar with the event’s organizer — the magazine “The View”. The conference usually took place in the United States (Boston).

The transatlantic success wave has brought the conference to reach Copenhagen and then Paris, to the great satisfaction of numerous IBM/Lotus technology professionals who arrived from all over Europe and even from further remote destinations.

Hypersoft, the world leader in metrology, analysis, reporting and metrics of service levels for messaging systems, naturally became Premium Gold Sponsor of the two European conferences "Admin 2004", where the industry experts held more than 30 sessions in six major tracks.

Important and popular issues covered in the conference included “Performance Monitoring and Tuning” and “Upgrade Planning and Implementation”. Hypersoft in co-operation with EDS MCS (Messaging Collaborative Services) presented a session oriented on service level management and improvement by the means of monitoring and efficient analysis of the messaging infrastructure (« Improve IT Service Management by Monitoring and Reporting the Availability , Quality and Utilization of your Messaging Services – New messaging SLA : a customer requirement »).

The goal of this session was to draw attention to the growing problems faced by companies trying to deliver services of higher quality, and to discuss the IT Service Management approach and the best ITIL (IT Infrastructure Library) experience. It was an attempt to evaluate the importance of having a proactive approach rather than reactive for information services management (Reporting Analysis vs. Real-Time Supervision).

Nowadays the IT market clearly shows that — to respond to availability limitations that go crescendo, to assure optimal service quality for users, to execute efficiently metrical processes in messaging and collaboration applications real-time monitoring became insufficient. Henceforward, it is of primary importance to have a perfect knowledge of your messaging infrastructure, of its functioning and of its usage. Quality measurements for the delivered services need to be performed from the end-user perspective, i.e. it is important to distinguish the service quality "relative" to the system and the service quality perceived by the customer. This would not have become possible without the appropriate technology.

Service level management and perfect knowledge of your messaging infrastructure are true magic for mastering IT costs, creation of a reliable expenses model and adequate billing.

With this conference being oriented strongly on the current situation in the IT services market, and particularly on the market of business messaging and peripheral services, Hypersoft made public the new version of OmniAnalyser, v.8.7. as well as its business intelligence software OmniContext.

Having arrived at the end of the three conference days and taking in consideration the general satisfaction expressed by numerous visitors, it is safe to bet that Admin will come back to Europe next year and why not once more to Paris!

Copenhagen, November 16-19, 2004

Hypersoft Information Systems GmbH – a leading vendor of software solutions designed for IT Service management, messaging service level monitoring, billing and analysis of IT resources – presents new palette of tools and services for enterprise-wide messaging analysis and service management at Microsoft’s IT Forum 2004 Europe in Copenhagen, Denmark, 16-19 November 2004. New tools and services were designed to emphasize Hypersoft’s change to better support IT service level management, corporate performance monitoring, collaboration and communication, and billing requirements and have improved real-time monitoring capabilities; topology, replication, cost analysis and capacity planning.

Providing better service levels is on top of today‘s IT professionals list, and the ability to improve service levels while simultaneously maximizing staff efficiency and reducing operational cost is a highly sought objective. Business criticality of collaboration and communication services require data centre operational disciplines. IT departments do shift their focus from monitoring individual IT resources to providing specific service to end users as a collection of tasks. Hypersoft combats today’s challenges to manage business-critical services, to provide all relevant data on-demand and just-in-time, to improve quality of service, to automate routine tasks and to raise system security.

Microsoft’s IT Forum Europe is Premier European Conference for IT Managers, Systems and Applications Architects, Specialists and Administrators. It is the unique opportunity for the participants to experience rich technical content on planning, deploying and managing the secure connected enterprise. Building on this year’s theme of ‘Security’, one will explore best practices for strengthening security, managing systems and planning/implementing rollouts of Microsoft products and technologies. The participants will be able to update and enhance your professional performance at more than 200 training sessions and hands-on labs. Hypersoft is happy to present its tools and services for enterprise-wide messaging analysis and service management at Microsoft’s IT Forum Europe this year.

Hypersoft Information Systems GmbH – a world-wide leading vendor of enterprise software solutions for IT service management and analysis – presents it's product suite for Measuring Enterprise Service Delivery at the Gartner Symposium/ITxpo 2004 Cannes, 31 October - 4 November 2004. The presented products, OmniAnalyser™ and OmniContext™ are a multiplatform enterprise software solution that delivers comprehensive metrics on the availability, quality, and performance of enterprise computer services, such as e-mail, web, content filtering, databases, and directories. The performance and status data is automatically collected across complex infrastructures of any size and delivered directly to decision makers, administrators, and other applications.

Status, quality and cost are the most important measures for corporate computing services. Being in control of them faces the challenges of scalability, security, application integration, organizational complexity. Hypersoft's solution, which includes OmniAnalyser™ and OmniContext™ products, is a combination of a clear service model and a sophisticated technique to consolidate different data streams into coherent performance information. The sources of enterprise service information that can be consolidated with Hypersoft OmniAnalyser™ already include mail tracking data, properties and contents of databases, Directories, Event Logs, Antivirus and Instant Messaging software logs and WMI data, along with availability information of enterprise services to their end users under Windows and Linux platforms. Hypersoft OmniContext™ is a highly customisable solution that can consolidate information from necessary datasources for the decision makers in service management, cost allocation, and corporate information management or add custom datasources or ways to present the collected information to the performance information picture created by OmniAnalyser™ product.

Gartner Symposium/ITxpo is Gartner’s flagship event, and Europe’s leading conference for senior IT and business professionals. It is, for many of it's participants, the finest opportunity to gain invaluable insights from the industry’s thought leaders, to discuss their own specific issues one-on-one with Gartner’s expert analysts and consultants, while networking with their peers and viewing innovation from solution providers. 53% of conferentce delegates are C-level executives and 34% senior business managers. At no other event one can meet with so many like-minded high-level IT decision makers under one roof. Considering the fact that 77% of delegates use Symposium/ITxpo for long term strategic planning, Hypersoft is happy to aid the delegates of Symposium/ITxpo this year with it's solutions for IT service measuring, analysis and management.

Munich, September 1, 2004.

Hypersoft Informationssysteme GmbH is a vendor of leading software solutions designed to monitor and report on service levels on various business processes and messaging environments such as Microsoft Exchange or Lotus Notes. Hypersoft products are used by some of the largest organizations in the world, and are delivered by several major IT outsourcing companies as the standard reporting tool for SLA and usage statistics.

In the coming years, the growing confidence of organizations on the messaging infrastructure and its related business processes will considerably change IT group priorities. The business criticality of e-mail and other communication means will force organizations to apply data center operational disciplines to these as well. This includes pro-active service level monitoring, billing, failover, historical data analysis, and exception reporting that have been largely absent from messaging operations. Organizations must adopt these disciplines to enable delivery of higher levels of uptime and provide better service of quality.

Munich, July 26th 2004.

Hypersoft Information Systems GmbH, which offers the messaging reporting and analysis software OmniAnalyser™ for Lotus Notes and Microsoft Exchange, provides a new set of web reports for IBM Lotus Instant Messaging and Web Conferencing, formerly known as Sametime.

OmniAnalyser™ helps companies bringing instant messaging in line with actual business usage to cut costs and improve quality of service. The new reports gives administrators analysis and reports on enterprise-wide usage, capacity utilization, and cost allocation of instant messaging. Thus, information like all meetings by date per given time period, users connected to Sametime, participants per organizational unit as well as the duration of all meeting room client connections is provided.
 


Munich, June 9, 2004

Hypersoft Information Systems' OmniAnalyser™ has been recently recognised to fulfill the strict software quality requirements to acquire the "Verified for Windows Server 2003" certification. This certification, provided by the independent testing company VeriTest, assures that OmniAnalyser™ will integrate into your existing Windows Server 2003 infrastructure, will install and uninstall seamlessly, will meet basic security requirements and is unlikely to cause system instability problems.



Munich, May 15, 2004

Hypersoft Information Systems' OmniAnalyser has been selected as a finalist in the Messaging category for the Best of TechEd 2004 Awards conducted by Windows & .NET Magazine and SQL Server Magazine.

The Winners will be announced on Wednesday, May 26th starting at 6pm at the San Diego Marriott Marina.

"All of the products that were evaluated for the Best of TechEd 2004 awards were of exceptional quality and the products selected as finalists stood out amongst the competition for providing the best strategic importance to the market, the highest competitive advantage to the organization, and the most value to the customer," said Mike Otey, Senior Technical Editor for Windows & .NET Magazine.

 

Boston, May 14, 2004

Hypersoft Information Systems announces at ADMIN 2004 the new availability monitoring functionality in its award-winning OmniAnalyser™ software.

This new features include calculating mail server availability separately for each Store when it concerns Miscrosoft Exchange Availability. Server availability in the network can now be also probed by sending TCP/IP pings. Apart from just pinging the server, pinging any specified port is also possible. If the server hosts pages or files that are available via HTTP protocol, the availability of such HTTP resources can also be checked with the new version of OmniAnalyser™, even if accessing these resources requires special authorization with the HTTP server. Mail links between local and remote servers can now be checked by sending Round Trip messages, information on which will also be present in OmniAnalyser™ reports.

For these new types of availability information, real-time and history reporting, as well as sending alerts when critical situation occur, are available. System administrators can now have data on most critical aspects of system availability collected in one tool and delivered exactly where they need it.

Mail server availability information was present in OmniAnalyser™ reports since early OmniAnalyser™ versions, however, as the product grows to embrace more and more sources of data, these new availability features are the next step in making OmniAnalyser™ the ultimate product for all monitoring, metering and reporting needs.
 

Munich, February 20, 2004

German-based Hypersoft Information Systems GmbH extends the virus reporting capabilities of its OmniAnalyser™ messaging reporting and analysis software. It now integrates ScanMail™ for Lotus Notes™ which offers comprehensive virus protection and content security for the Lotus Domino™ environment.

OmniAnalyser™ now processes all ScanMail™ log files and, thus, allows for comprehensive reporting on viruses detected and messages blocked. This includes statistics on names, groups and types of viruses, their total counts as well as the names of originators and recipients of blocked messages.

Further, OmniAnalyser™ reports on the ScanMail™ application’s health and status. The first type is a real-time report indicating whether the virus engine is working correctly or not by periodically sending an infected test mail to the servers. The second type of report provides a summary about all running ScanMail™ applications installed on different servers throughout the network. This includes the server name, ScanMail™ version number, version number of the virus engine, and the pattern number.

All reports can be easily scheduled and fully automated thanks to various user defined filter settings. Reports can be either published through the Intranet/Internet or distributed via e-mail as CSV, HTML, or XML files. OmniAnalyser™ provides administrators a familiar, intuitive web interface to generate and configure new reports and retrieve historical reports.

Hypersoft develops comprehensible messaging reporting and analysis solutions for Lotus Domino™/Notes™, Microsoft Exchange, Sun ONE Integration Server (iPlanet), and SMTP servers such as Sendmail.

Orlando, January 25, 2004

Hypersoft is currently presenting the new OmniAnalyser™ version 8.0 at the Lotusphere in Orlando, Florida.

In addition to its well established comprehensive traffic and usage analysis function, OmniAnalyser™ is now delivering new analytic capabilities for Domino replication schedules and delays as well as unique topology-based analysis of messaging and application traffic.

OmniAnalyser™ 8.0 features numerous new reports such as Message Delivery Delays, Message Size Distribution, Database Replication Delays, and many others reports and the Self-Analysis report which displays the internal state of the OmniAnalyser™ database so that any missing data can be easily identified by user, and re-requested with the help of OmniAnalyser™ console.

Improvements in reporting functionality include new drill-down functionalities for the Server Availability report and an “Access Time” filter for hiding servers under a critical latency value from the report.

The new version of the OmniAnalyser™ Integration Server can automatically publish graphs together with reports or publish a report as an XML file on the network. They have pivot tables, which display details of data collection for each date for Mailboxes and Server Availability data and help troubleshooting data collection. The redesigned reports list allows users the logon to Hypersoft reports website, to see only the most frequently used reports and hide the rest of the reports tree.

There also are several innovations on the functionality side. The monitoring Agent can now monitor and alert on any specified parameter on a Windows machine, report on the performance history of monitored parameters, and monitor the Windows event log as well as any events from the Lotus Domino server logs. The Scan Agent is now able to check Last Access information for users of the mail servers.

Further improvements have been made to ensure seamless OmniAnalyser™ operation across all supported platforms, which currently include Microsoft Exchange, Lotus Domino, SendMail and Sun One Integration Server (iPlanet).

The operation of OmniAnalyser™ has become more robust with the introduction of the Self-Analysis report with the complete details of the enterprise-wide messaging data collection process.

Hypersoft Information Systems is a world-wide leading vendor of messaging analysis software. Hypersoft is based in Munich, Germany with further office in France, USA and other countries.



Facts and News 2003

OmniAnalyser Increases Security with Real-Time Reporting

Hypersoft organises partner training

Hypersoft OmniAnalyser gets more intelligent

Windows & .NET Magazine named Hypersoft OmniAnalyser the winner of Tech Ed 2003 Best of Show Award

Hypersoft  Wins Apex Award 2003 for Lotus

Hypersoft Expands to France

Discovering Corporate Knowledge with the New OmniContext™ Reporting Server

New Release of OmniAnalyser™ for Lotus Domino R6

Munich, November 24, 2003.

Hypersoft Information Systems announces the availability of real-time monitoring of NT events with the new version of award-winning OmniAnalyser™.

Information on both Windows and user activities is a necessary foundation for system administration: it forms the estimation of how secure is the entire enterprise. Every administrator dreams to have alerts right in time of audited events, especially with right-away command execution. The opportunity to have it in real time, as implemented in OmniAnalyser™ Version 8.0, provides users with absolutely new quality of security.

Data on system errors and warnings, as well as application-generated information prompts user for better decisions on usage regulations and system optimisation. The earlier reports are available, the more effective become necessary actions. This is even more important in concern with security logging. Valid and invalid logon to the system, access to files and folders, changes to accounts and groups will be known immediately. Auditing can be set for an attempt by a particular user to read a certain file, for changes in security settings, for creating and deleting of specified objects. Information on these and other events will be displayed on the web server, thus administrator can check it any minute without searching through Event Viewer. Moreover, alert on events according to user’s definition can be delivered to appropriate location with a single line command.

Real-time monitoring of NT events complements now pre-existent history records and is indisputably helpful for increasing enterprise security. Having this powerful functionality along with a comprehensive solution for messaging analysis is a great advantage nowadays. The newest features of market leading OmniAnalyser™ Version 8.0 will be presented at Lotusphere Conference, January 26-30, 2004, Walt Disney World (Florida, USA). Join the presentation or visit the OmniAnalyser™ website for more information.
 

Aix-en-Provence, 3 November 2003

Hypersoft organises annual Partner Training at its new location in Aix-en-Provence, France on November 3-5 , 2003. It is dedicated to best practices in optimising usage and performance of diverse corporate messaging systems with award-winning OmniAnalyser™ software.

Hypersoft marketing and support expert staff will give sessions on the challenges of controlling the messaging systems, existing technologies and products on the market, the Hypersoft experience, capabilities and advantages of OmniAnalyser™ software, new intelligent features of forthcoming OmniAnalyser™8.0; best deployment and usage practices should become topics for intensive collaboration with the partners.

Hypersoft leverage its experience and consolidates partners’ efforts to strengthen world-leading positions of OmniAnalyser™, comprehensive solution for messaging systems analysis.

Munich, 20 October 2003

Hypersoft Informationssysteme GmbH announces new comparative and interpreting capabilities of its OmniAnalyser™, world-leading comprehensive solution for messaging analytics.

The new concepts, as introduced with OmniAnalyser™ version 8, are intended to dramatically reduce human efforts for data comparison and interpretation and thus, to make the whole mail system more transparent for effective usage and optimisation.

Newly appeared Smart Reports conduct sophisticated analysis of corporate messaging data and prompt for the fast and best decision-making. Based on data, extracted and calculated for a range of different particular reports and re-combined in accordance with certain specific issues, Smart Reports consolidate essential information and represent analysis results, replacing most of the work which IT staff members usually do accordingly to interpret the data. Smart graphs pinpoint the parts of the network where problems are accumulating, and adjust the SLA reporting to any service contract. A user can get straight information on, for instance, who are the major resources consumers or which are the most delayed mail servers. This smart approach has become possible due to Hypersoft’s expertise in analysis of the world’s most complicated messaging networks, applied to the reporting logics.

OmniAnalyser™ provides principally new quality of support with its new sophisticated Diagnostic Tool, derived from the vast experience of Hypersoft’s support staff. Identification and investigation of all emerging problems gets much easier than ever before thanks to availability of two diagnostic levels. Most of support cases can be solved already at the first level, where comprehensive information on the installation is collected in a separate text file: servers, agents, user rights settings, etc. This file checked by the user and studied at Hypersoft’s support, will save a huge amount of time and efforts to identify the problem. Should a deeper diagnostic level get necessary, the Diagnostic Tool can be set up according to the specific needs and supplies all the essential data for solving even the most difficult or hidden problems. With this automated identification and investigation possibilities, a customer becomes less dependent from support, and the entire quality of service provided gets more qualified, more purposeful and faster.

With new intelligent features provided by OmniAnalyser™, Hypersoft leverages its long experience in messaging networks analysis to ensure simultaneously maximum benefits and minimum human efforts. The most recent version of it is presented at the IT Forum, Copenhagen, 11-14 November 2003. For more information contact us information@hypersoft.com .

 

Windows & .NET Magazine named Hypersoft OmniAnalyser the winner of Tech Ed 2003 Best of Show Award in the Messaging category

Munich, 12 June 2003

Windows & .NET Magazine Network, a Penton Media property, announced the winners of the Best of Show Awards for Tech Ed 2003 at the Hyatt Regency Hotel in Dallas, Texas on June 4.

Awards were presented to Windows technology vendors in several categories. The field included more than 211 entries, and the judges evaluated products based on their strategic importance to the market, competitive advantage, and value to the customer.

“All of the products that were finalists for the Best of Show Awards were truly excellent”, said Michael Otey, senior technical editor. “It was difficult to make the final decisions”, said David Chernicoff, senior contributing editor for Windows & .NET Magazine.

The winner in the messaging category was Hypersoft’s OmniAnalyser™. David Chernicoff said, “This product offers a very comprehensive view of your entire email infrastructure and how messages progress through it. You can drill down on messages, find about message content, and see that information in either real-time or report-based views”.

OmniAnalyser™ provides companies with central web-reporting mechanisms, where data from multiple distributed sources over the global e-mail organization is analyzed, and wide ranges of comprehensive drill-down reports are offered to IT staff and business units.

OmniAnalyser™ reports on service levels, usage trends, e-mail costs and broad range of operational performance issues in companies that use MS Exchange, Lotus Notes, Sendmail, iPlanet within homogeneous or mixed e-mail environments.

As messaging systems are a prime target for SLAs, with popular items being message delivery times, mailbox usage, and server capacity management, message delivery times in particular can be difficult to monitor across all the servers in bigger companies. OmniAnalyser™ provides an easy way to keep track of all details of the messaging system. Because all reports are web-based, their interface is very straightforward and they are easily accessible from everywhere within the organization just by using a standard web browser.

Hypersoft presents the most recent versions of its OmniAnalyser™ and OmniContext™ Reporting Server software next at IT Forum in Copenhagen. For more information contact us information@hypersoft.com

 

Hypersoft  Wins Apex Award 2003 for Lotus

Munich, 2 May 2003

Penton Technology Media, a division of Penton Media, Inc., recently announced the finalists for the second annual e-Pro Magazine Apex Awards for Lotus. Now, all winners were named at The View ADMIN 2003 in Las Vegas, Nevada. Both Editor’s and Reader’s Choice awards were presented in seven categories.
“The Apex Awards recognize industry leaders who have made valuable contributions to their customers and the market,” said Wayne Madden, publisher of e-Pro Magazine.

The German-based Hypersoft Information Systems is pleased to be this year’s winner in the Editors’ Choice Messaging, Collaboration, and Commerce category. This fact proves once again the value of OmniAnalyser™ solution to today’s businesses that want to save costs and extract most value from their e-mail system by establishing a powerful and innovative tool for comprehensible messaging reporting and infrastructure analysis for the enterprise.


OmniAnalyser™ stays the only solution on the market today, which provides its comprehensible reporting capabilities across four platforms: Lotus Domino/Notes, Microsoft Exchange, iPlanet (Sun ONE Integration Server), and Sendmail, and can therefore serve the needs of almost any company putting value into its e-mail system.


Hypersoft presents the most recent versions of its OmniAnalyser™ and OmniContext™ Reporting Server software at the IBM Symposium in Munich (May 19-23). For more information contact us information@hypersoft.com.

 

Hypersoft Expands to France

Aix-en-Provence, 5 April 2003

Hypersoft S.A.S has opened its office in Aix-en-Provence, France. Its main activities will concentrate on closer work with Hypersoft customers in the Mediterranean region and further development of OmniContext™, a web-based business intelligence software product that provides analysis and reporting solution for corporate data repositories.
 

Discovering Corporate Knowledge with the New OmniContext™ Reporting Server

Munich, 5 March 2003

Hypersoft Information Systems GmbH announced a new universal and completely web-based business intelligence software product. OmniContext™ Reporting Server is an analysis and reporting solution for corporate data repositories. This includes relational databases, messaging stores and tracking logs for Microsoft Exchange and Lotus Domino servers, file and web servers as well as non-tabular hierarchic data sources such as HTML or XML files.

The challenge of staying in control over constantly expanding information is greater than ever. More and more information becomes critical to the running business. Thus, the ability to identify and correlate these different information streams and to link this corporate information to the actual business processes is one of today’s most important competitive advantages. Therefore, OmniContext™ has been designed to ensure maximum scalability paired with the greatest possible variety of opportunities to deploy different and flexible scenarios.

Advanced possibilities to filter and group data are supported. Further, the software provides the ability to fully customize the evaluation logic behind individual reports by using mathematical, logical, or comparison operators as well as built-in database functions combined with an easy-to-use point-and-click interface.

With its distributed and web-based software architecture, OmniContext™ gains access to various information streams either directly or by using so-called agents to gather information even from remote servers across the enterprise. All information collected is processed at the central OmniContext™ Reporting Server, which operates, based on Microsoft’s SQL Server technology. Users can generate predefined and ad hoc queries, schedule the execution of reports and publish these to a number of different destinations such as e-mail recipients and web servers.

OmniContext™ allows for the analysis of the usage and relevance of data. This is achieved by analyzing how selected individuals or processes are accessing corporate data as well as how data is exchanged between groups or individuals in relation to tasks, objects, files, or projects. Including the information available from the corporate messaging system, the software gives completely new context and deep insight to the real constitution of the available corporate knowledge. It helps to identify individuals and their personal role and impact on different business processes.

The software’s unique security model separates data collection from the data analysis process. Therefore, only authorisation for analysis gains access to critical data, whereas the collection of data happens without any permission to directly operate on the OmniContext™ Reporting Server at all.

Corporate knowledge now becomes a tangible asset by merging comprehensible data analysis with business processes and workflow data.

For more information contact information@hypersoft.com


Hypersoft Announces New Release of OmniAnalyser™ for Lotus Domino R6

Munich, 3 January 2003

The German-based Hypersoft Information Systems GmbH – developer of messaging and communication analysis and reporting software – announces the full compatibility of its OmniAnalyser™ software with the new release of Lotus Domino™ R6. Thus, OmniAnalyser™ continues to be a significant milestone in the Hypersoft product line, encompassing wide functionality for professional analysis of corporate e-mail, visualization of mail and data traffic as well as monitoring of mail servers and other data repositories. The new software release will be presented live at the Lotusphere®, January 26. – 30, 2003.

Today, e-mail often becomes mission-critical to the entire business processes. Thus, a healthy and stable messaging system is the backbone of a company’s activities. Companies obviously need a powerful tool that non-intrusively analyzes the system performance and supplies data to the involved IT staff in a convenient user interface. OmniAnalyser™ is designed to address these needs and leverages new technologies to catch the changes on the rapidly advancing IT market.

OmniAnalyser™ provides all its information in Web reports, which can be viewed with standard Internet browsers such as Internet Explorer or Netscape Navigator. No additional client software is required. The software has a distributed architecture, which allows data collection from multiple servers and sites by using e-mail with practically no impact on the network load. This approach makes OmniAnalyser™ highly scalable for organizations with hundreds of servers and unreliable connections to some remote sites. The software allows for visualization of the entire corporate mail network to analyze traffic volumes and resource usage in order to identify server bottlenecks, SLA incompliance, and system configuration faults.

The results can be viewed with a large variety of visualization techniques. Among usual tabular and graphical representations, network relationship diagrams are derived for the visualization of communication routes, objects, and document links. The hierarchical presentation of all information allows one to easily get an overall view of the underlying communication infrastructure and their characteristics. Reports automatically can be published on a web server and send to predefined e-mail recipients.

OmniAnalyser™ is also available to customers as a service from Hypersoft. The software supports Lotus Domino™ R5 and R6, Microsoft Exchange 5.5 as well as Exchange 2002, iPlanet (Sun ONE Integration Server) and Sendmail servers. Extensive support and training are available from Hypersoft and its resellers around the world. For more information contact information@hypersoft.com or visit our website at www.hypersoft.com. The software will be presented at the Lotusphere® 2003 in Orlando, Florida.

Hypersoft Information Systems, a worldwide leading vendor in metric and messaging analysis software for corporate communication systems and data repositories, has released a new version of its OmniAnalyser™ software for MS Exchange, Lotus Notes, Sendmail and iPlanet. This includes the interoperability with the new OmniContext™ Reporting Server, an analysis module that enables IT managers as well as marketing and financial controlling specialists to monitor, visualize, and link traditional information assets and metrics along with non-traditional information metrics.

The key to organizing and understanding information assets is in the context where the information is from and what is related to it. But tracing origins, authors, and relationships for many kinds of information assets, today, is often based on interpersonal communication and collaboration. Of course, with today’s messaging platforms such as Lotus Notes and Microsoft Exchange it becomes easy to track comprehensive information by reading mail headers, server logs and other information assets. However, neither data is sent only via e-mail nor is it completely retrievable from log files, but gathered from multiple data sources. Thus, this data is partially collected in messaging stores or Domino databases, but also stored in relational databases and other repositories and, therefore, is not directly involved in the communication context.

Instead of developing complex algorithms to recognize patterns and dependencies in complex databases and data volumes, the new OmniContext™ Reporting Server automatically derives these patterns and dependencies from the actual business process and communication. To achieve this, the software gathers numeric data from relational databases, messaging stores, XML and HTML documents, file servers, and tables; it considers links and relationships for documents and objects, collects data about patterns, routes, and subjects of the enterprise communication and business processes. In this way, OmniContext™ can process both quantitative and qualitative information and discovers new business-relevant knowledge.

Communication patterns directly derived from the actual corporate e-mail traffic are extremely valuable. They help to identify personal roles and functions as well as true involvement into business processes. It maps even the complete corporate communication topology. All this information helps to identify key individuals and knowledge owners related to specific projects and their impact on the different business processes.

The results can be viewed in a standard web browser with a large variety of visualization techniques. Among usual tabular and graphical representations, network relationship diagrams are derived for the visualization of communication routes, objects, and document links. The hierarchical presentation of all information allows one to easily get an overall view of the underlying communication infrastructure and their characteristics. Reports automatically can be published on a web server and sent to predefined e-mail recipients.

The software is compatible with the latest versions of MS Windows, MS SQL Server, Lotus Domino and MS Exchange. Other platforms such as iPlanet and Sendmail are supported. OmniContext™ Reporting Server is also available as a professional ASP service from Hypersoft.



Facts and News 2002

Extract Business Knowledge from Corporate Information Stores and Messaging Environments with the OmniContext™ Reporting Server

OmniAnalyser™7.2 presentation at MEC 2002

OmniAnalyser™ 7.2 Offers new Multi server Agent Technology And Further Improvements 

Hypersoft at the Exchange Messaging Day

OmniContext presentation at TechEd 2002 in Barcelona

Make the Most Of Your Corporate Messaging System

Hypersoft Releases OmniAnalyser™ 7.1

Hypersoft at TechEd 2002

OmniAnalyser 7.0 is presented at Lotusphere 2002

Hypersoft announces its business intelligence software at AIIM 2002

 

Extract Business Knowledge from Corporate Information Stores and Messaging Environments with the OmniContext™ Reporting Server

Munich, 25 November 2002

Hypersoft Information Systems, a worldwide leading vendor in metric and messaging analysis software for corporate communication systems and data repositories, has released a new version of its OmniAnalyser™ software for MS Exchange, Lotus Notes, and Sendmail. This includes the interoperability with the new OmniContext™ Reporting Server, an analysis module that enables IT managers as well as marketing and financial controlling specialists to monitor, visualize, and link traditional information assets and metrics along with non-traditional information metrics.

The key to organizing and understanding information assets is in the context where the information is from and what is related to it. But tracing origins, authors, and relationships for many kinds of information assets, today, is often based on interpersonal communication and collaboration. Of course, with today’s messaging platforms such as Lotus Notes and Microsoft Exchange it becomes easy to track comprehensive information by reading mail headers, server logs and other information assets. However, neither data is sent only via e-mail nor is it completely retrievable from log files, but gathered from multiple data sources. Thus, this data is partially collected in messaging stores or Domino databases, but also stored in relational databases and other repositories and, therefore, is not directly involved in the communication context.

Instead of developing complex algorithms to recognize patterns and dependencies in complex databases and data volumes, the new OmniContext™ Reporting Server automatically derives these patterns and dependencies from the actual business process and communication. To achieve this, the software gathers numeric data from relational databases, messaging stores, XML and HTML documents, file servers, and tables; it considers links and relationships for documents and objects, collects data about patterns, routes, and subjects of the enterprise communication and business processes. In this way, OmniContext™ can process both quantitative and qualitative information and discovers new business-relevant knowledge.

Communication patterns directly derived from the actual corporate e-mail traffic are extremely valuable. They help to identify personal roles and functions as well as true involvement into business processes. It maps even the complete corporate communication topology. All this information helps to identify key individuals and knowledge owners related to specific projects and their impact on the different business processes.

The results can be viewed in a standard web browser with a large variety of visualization techniques. Among usual tabular and graphical representations, network relationship diagrams are derived for the visualization of communication routes, objects, and document links. The hierarchical presentation of all information allows one to easily get an overall view of the underlying communication infrastructure and their characteristics. Reports automatically can be published on a web server and sent to predefined e-mail recipients.

The software is compatible with the latest versions of MS Windows, MS SQL Server, Lotus Domino and MS Exchange. Other platforms such as iPlanet and Sendmail are supported. OmniContext™ Reporting Server is also available as a professional ASP service from Hypersoft.


Hypersoft presents the new version of corporate communication monitoring software in Anaheim, CA, October 8-11

Hypersoft will have a new release of its OmniAnalyser software presented to the audience of Microsoft Exchange Conference 2002 in Anaheim, CA. Hypersoft OmniAnalyser™ has been the leading product for analysis of complex corporate messaging structures in order to optimize the system, return costs, audit service contracts as well as ensure security control through antivirus and contents statistics. The new version of OmniAnalyser includes automatic reports generation for Active Directory, as well as realtime and historical performance data based on WMI information.

The product supports other messaging platforms and is used by Hypersoft customers to optimize messaging system and build an adequate SLA and billing model during Exchange 2000 migration. OmniAnalyser uses both download and e-mail transport as means to collect data, all data automatically published to the Web interface, which allows to deal with challenges of data collection and presentation in complex distributed installations.

OmniContext™ product will be presented at MEC2002 as well. This is a business intelligence and data mining solution, which allows gathering link and relations data from multiple distributed data sources across the entire company. OmniContext produces reports and graphs that help company managers visualize different business aspects in a comprehensive graphical form, OmniContext also uses communication trends and contents data with its relation to company’s project work and business processes.

One of the additional application areas for OmniContext is the possibility to measure customer SLA based on mail response times. OmniContext is the only solution that provides comprehensive statistics and possibility of realtime alerting, to help companies meet business critical customer service contracts.

Hypersoft staff will be glad to discuss your company’s requirements in the professional messaging analysis data at Hypersoft booth 385. To contact Hypersoft and schedule a personal visit time, please write to information@hypersoft.com or call your local Hypersoft representative.


OmniAnalyser™ 7.2 Offers new Multi server Agent Technology And Further Improvements 

Munich, 10 September 2002 

With its new multi agent technology, Hypersoft OmniAnalyser™ now introduces another milestone for perfect messaging analysis. After parts of OmniAnalyser™ has been architecturally redesigned, the new release allows for gathering messaging data from multiple servers simultaneously. However, the multi agent software does not need to be installed on each server under observation. It merely operates from a single Windows machine. 

Most reports now cover data visualisation by organisational unit (OU), by mailbox, and by level. The latter denominates a part of an MS Exchange address. 

Consequently following the plan to offer highly integrated and web based components, OmniAnalyser™ today can be almost completely configured and managed using a standard Web browser console.

Customers already viewing OmniAnalyser™ reports on SQL level will now have the possibility to also view OmniAnalyser™ Roles. A new page was added to show all users currently using the software’s database and to show public folder hierarchy information. 

The added server resources utilisation report tracks events such as low CPU capacity, memory, and disk space in real time. This information is shown in OmniAnalyser’s™ standard reports.


Exchange Messaging Day in Zurich featuring OmniAnalyser

Munich, 3 September 2002

On September 4th, 2002, the “Exchange Messaging Day” will be held in Zurich Technology Park, Switzerland, organized by Amrein Engineering AG.

Amrein Engineering, a Microsoft Gold Certified Partner located in Aarau, Switzerland, is an important provider of messaging-related IT services worldwide.

Booked out several days in advance, the goal of the Exchange Messaging Day is to provide first-hand information about hot messaging topics for IT managers. Messaging experts of market leading companies, including Microsoft, Sybari, and other well-known providers of messaging software and IT services will demonstrate and explain tried and tested solutions for planning and implementing messaging solutions.

Hypersoft Information System’s OmniAnalyser, as the most reliable instrument capable of delivering full metrics on all messaging traffic, server availability and information store contents statistics in MS Exchange organisations, will be one of the messaging solutions presented at the Exchange Messaging Day exhibition.

Apart from that, a workshop on monitoring and reporting of messaging systems in environments of any size and complexity using OmniAnalyser is included in the event agenda.

Other offered workshops include practical solutions for Exchange 2000 – migration strategies, server infrastructure management and client configuration - and long-term strategies for messaging collaboration.

A separate emphasis is put on Exchange Security, giving information about virus protection, encryption, server security, spam protection, and many other security-relevant messaging aspects.


OmniContext presentation at TechEd 2002 in Barcelona

Hypersoft will show at Microsoft TechEd 2002 event in Barcelona its OmniContext business intelligence solution. OmniContext is the first software to analyse corporate communication for business purposes.

OmniContext™ is designed to be used for gathering link and relations data from multiple distributed data sources across the entire company. The product uses unique data collection mode, already beneficially utilized in the Hypersoft OmniAnalyser™ software, which allow transparent yet fast and powerful collection of various data from mail stores, file systems and websites. The consolidation of this data is done in a central point, from where analysis and visualization of this information is possible for the end-user. 

One of the beneficial application areas for OmniContext presented in Barcelona is the possibility to measure customer SLA based on mail response times. OmniContext is the only solution that provides comprehensive statistics and possibility of realtime alerting, to help companies meet business critical customer service contracts.

OmniContext™ can be used both as a separate product and as a service for organizations of all sizes.


OmniAnalyser 7.1 PRESENTATION IN EUROPE

Munich, 14 May 2002

Hypersoft will be glad to meet its European customers at TechEd 2002 Barcelona, July 1st to 5th. Our presence on this trade show will include 2 major products: OmniAnalyser and OmniContext™, both of them analytical applications that help our customers solve administrative and business management-related tasks based on messaging analysis data.

OmniAnalyser 7.1 is the new version of our e-mail reporting and monitoring application, which was already presented at TechEd 2002 New Orleans. Among the multiple new features is the possibility to automatically generate any report to be published on a webpage or in a custom folder, alternatively to send it to a distribution list as a text or HTML attachment. This addresses the need of companies who provide e-mail monitoring information as a service for numerous departments or companies, where OmniAnalyser data should be easily available for local administrators with limited rights.

Other standard features of OmniAnalyser have been enhanced, so that the product can remain the leading solution for professional monitoring of MS Exchange, Lotus Notes and Sendmail environments.

OmniContext is a business intelligence application which allows companies to fulfil different business tasks based on data from their messaging system and other data sources. Applications of OmniContext include:

  • Knowledge Discovery

  • Enterprise Reporting

  • Customer Relationship Auditing

  • Communication Pattern Analysis

We will be glad to be able to welcome you at our booth A 13 and present you the newest features of our products. To schedule your visit in advance, contact Hypersoft at information@hypersoft.com


 

OmniAnalyser 7.1 helps companies save money
on E-mail Administration and collect data for Business Intelligence

New Orleans, LA. -- 09 April, 2002

Hypersoft has released the new version of its OmniAnalyser™ software. This release is strategically important not only for E-mail Administrators and IT Management but also for CTO’s and staff on the business side of the companies, because it is one of the first products that allows for both automated reporting on the messaging system, and analysis of the communication patterns and contents in their correlation to the company’s business processes. The product can be used with Microsoft Exchange 2000 and Exchange 5.5 Server.

The data that is hidden behind the seemingly obvious and simple operation of a messaging system is extremely valuable. Progressive companies understand they can not afford to run their corporate e-mail system without being able to analyze and control its usage. The benefits are obvious – reduction of administrative time and costs, prevention of possible problems before they appear, being able to understand workflow and resource usage, create and audit optimal SLA and chargeback model.

Hypersoft OmniAnalyser™ is the first product to bring E-mail analysis to professional level and provide companies with the information they need to leverage their communication system for a competitive advantage. The new 7.1 version of the product has several enhancements in performance and reporting capabilities. However the major milestone is a set of new features that allow companies to expand their decision-making abilities to include information based on the communication system. For example patterns of document usage, the effectiveness of e-mail based marketing campaigns, and finding hidden expertise within the company. The amount of business-relevant information, which can be collected from the messaging system, is greatly underestimated by most of businesses. The new OmniAnalyser™ product allows companies make most of their communication systems, both on operational and business sides.

"Microsoft is pleased to see Hypersoft delivering customers a comprehensive solution," said Earnie Glazener, Product Manager, .NET Enterprise Server Division at Microsoft Corp. "The functionality provided by OmniAnalyser™ software meets the needs of our mutual customers allowing them fully control and benefit from their Exchange2000 messaging platform.”


Hypersoft OmniAnalyser™ reports are available via your standard Internet browser and provide the following information:
• Amount and percentage of delayed and non-delivered messages in entire company and on different parts of mail system
• Traffic numbers by and between users, departments, inbound and outbound Internet traffic volumes
• Server performance history, usage statistics and realtime status data
• Complete mailboxes data – numbers, sizes, usage statistics
• Public Folder contents and properties data, growth and usage patterns
• POP3, IMAP4 and OWA connections dynamics
• Amount of viruses found by your antivirus software, history of anti-virus performance
• Visualization of problem trends and business issues: configuration faults, document propagation, knowledge flow and CRM statistics


The OmniAnalyser™ software can be downloaded for evaluation from Hypersoft website at http://www.hypersoft.com/AnalyserTest/main.htm. The software is licensed per Exchange server, one server license priced at USD 600.- Please contact information@hypersoft.com for more information.

Hypersoft specializes in professional analytical applications for corporate messaging networks and infrastructure. The company is based in Germany, and has customers worldwide. Hypersoft software is used to help companies have a bigger return on investment from their messaging system by fully analyzing the existing E-mail networks. Hypersoft products are used by companies of all sizes as an end solution as well as provided by third parties as service to their companies.


Important Update for IT Managers

Munich, 12 March 2002

Hypersoft Information Systems GmbH will exhibit this year at the 10th Tech·Ed conference. This ultimate conference for developers, systems architects, DBAs, and IT professionals organized by Microsoft will take place April 9-13 this year in New Orleans, Louisiana. Hypersoft will be glad to meet our customers and present the recent versions of Hypersoft two most important products at this conference: OmniAnalyser™ and OmniContext™.

Regular Tech·Ed visitors have seen several versions of the OmniAnalyser software presented at the Microsoft major technology event. The latest OmniAnalyser™ is bound to attract more attention of IT Manager and CTO stuff than ever, being the product milestone that incorporates major important business intelligence issues with the proven qualities of the product used to simplify the corporate mail system administration. The new OmniAnalyser™ both helps companies save money on system administration, and allows building important business processes using the messaging contents and patterns data. Fully supporting multiple environments such as Exchange 5.5, 2000, Lotus Notes 5 and Sendmail, the product provides unique central information point for administrators and managers of large multinational networks, where the product shows its unmatched scalability and performance. Alongside with analysis of tracking data and contents of the messaging databases, OmniAnalyser™ allows also additional functionality, such as realtime monitoring of the servers via WMI, reporting on the health of the existing antivirus system and identifying major trends of virus propagation in the company, as well as analysing dynamics of NetMeeting, POP3, IMAP4 and OWA connections for chargeback and system planning activities.

Following AIIM2002 Conference in San Francisco OmniContext™, the new product for business intelligence from Hypersoft will be also showcased at TechEd. Messaging-based visualisation modules of this product allow doing business intelligence tasks and thus use E-mail system for much more than just letting it be a communication utility.  The features of this OmniContext include communication and data organisation analysis, knowledge discovery and enterprise reporting. The product serves for identifying information propagation and usage patterns in their relation to the business structure, project teams, personnel units and other business-relevant criteria. It also allows generating reports based on enterprise-wide numeric and non-numeric data and tracking critical information from internal and external sources.

Hypersoft representatives will be glad to meet our existing customers and introduce the Hypersoft software to the interested audience at Hypersoft booth 1120. Please feel free to contact Hypersoft at information@hypersoft.com to learn more about our products, as well as to schedule your personal visit time at our booth in New Orleans.


Hypersoft OmniContext knowledge discovery solution will be shown at the AIIM2002 in San Francisco

Munich, 21 February 2002

Hypersoft Information Systems GmbH, the German company, a leader in solutions for enterprise messaging and knowledge reporting and analysis, is glad to announce the new product for business intelligence, which will be presented to the audience at the AIIM2002 international contents management conference. This first global event for knowledge and contents management will this year take place 5-8 March in Moscone Convention Centre in San Francisco, CA.

OmniContext software from Hypersoft is a tool for communication and data organisation analysis, knowledge discovery and enterprise reporting. The product serves for identifying information propagation and usage patterns in their relation to the business structure, project teams, personnel units and other business-relevant criteria. It also allows generating reports based on enterprise-wide numeric and non-numeric data and tracking critical information from internal and external sources.

Hypersoft is glad to position its OmniContext software as a professional instrument that helps companies easily identify knowledge hidden in their corporate messaging networks and distributed knowledge repositories, and thus gain full control over resources and provide company’s business with competitive edge.

Hypersoft representatives will be glad to meet you at Hypersoft booth  220, and discuss the critical business value of OmniContext based on your needs.

Click here if you would like to schedule your visit to Hypersoft booth in advance.

More information about Hypersoft OmniContext™ is available at www.hypersoft.com/omnicontext.htm


Hypersoft will have its E-mail analysis application presented at the tradeshow of Lotusphere 2002 in Florida

Munich, 21 January 2002

Hypersoft Information Systems GmbH will exhibit this year at the Lotusphere Tradeshow 2002. This definitely biggest Lotus event for collaborative solutions will be help this time January 27-31 in Walt Disney World® Resort, Lake Buena Vista, Florida, U.S.A.

Hypersoft is glad to present at Lotusphere the latest milestone in its communication analysis software – OmniAnalyser 7.0. This product version was already shown at the Microsoft Exchange Conference, and will now meet its Lotus audience. The new OmniAnalyser release fully supports multiple environments such as Exchange 5.5, 2000, Lotus Notes 5 and Sendmail, and is beneficially used by Hypersoft customers as a professional application to analyse their corporate messaging networks – a task which often carries the challenge of gathering complete traffic and contents data from multiple distributed sources, and from multiple mail platforms.

The presentation of Hypersoft OmniAnalyser features for administering Lotus Notes environment will take place on 28-30 January at the Hypersoft stand 203. Hypersoft will be glad to meet its existing customers as well as IT managers and administrators who are interested to optimize their investment into the company’s E-mail.

Click here if you would like to schedule a discussion of your own business needs and their solutions with a Hypersoft representative at Lotusphere.

More information about Hypersoft OmniAnalyser™ is available at www.hypersoft.com/analyser.htm


Facts and News 2001

Hypersoft Reports on Antivirus Statistics

Hypersoft presents OmniAnalyser™ 7.0 at MEC Nice

Hypersoft announces OmniAnalyser™ 7.0

Monitor and analyse your mail 

Hypersoft OmniAnalyser™ best of show finalist

OmniAnalyser 6.04 release  

New Tools for Decision Making  

 

New reports in OmniAnalyser software include the history of virus messages found on the company’s servers 

Munich, 30 November 2001

Hypersoft OmniAnalyser™ has incorporated another significant level of statistics, which enhance the product’s value for E-mail Administrators. The new AntiVirus reports have been added to the product, which provide entire history of virus messages entering the company’s networks over a time period.

The AntiVirus reports are created based on the new functionality that was added to the Hypersoft Agent. This functionality allows reading data provided by the existing antivirus software, and introducing these statistics into the standard OmniAnalyser™ reports.

The AntiVirus reports provide an overview of how many messages of different virus groups have entered the company, and how these statistics have been changing over a period of time. You can compare this data for different parts of your company, and find out the most vulnerable sources. Drill down to each and every virus message and its travel history is available.

AntiVirus reports are another important add-on to OmniAnalyser’s functionality, which alongside with its state-of-the-art analytical and monitoring features make the Hypersoft product a unique application that can provide a centralized information point for IT administrators and managers of any company.


Hypersoft OmniAnalyser™ 7.0 is to be soon presented to the European IT audience at the Microsoft Exchange event 2001

Munich, 23 October 2001 

Hypersoft Omnianalyser™ 7.0, which was recently unveiled at the MEC 2001 in Orlando, is now to be presented to the European audience during the Microsoft Exchange Conference 2001 in Nice, which is to take place on 6-9 November in the Acropolis building. Alongside with this important Hypersoft update, another new product is to be first shown to public – Hypersoft OmniContext™. Both presentations will take place at Hypersoft stand K10/K11.

The new version of the OmniAnalyser™ software includes among its edge-winning features

  • Compatibility with Exchange 5.5, 2000, Lotus Notes and Sendmail

  • Advanced analysis of the complete messaging system, including SLA, server performance, contents and properties of mail stores, usage trends and traffic dynamics

  • Monitoring the realtime status of all servers and connectors

  • Visualisation of the entire company’s mail network, with all sites, servers and mail routes

The newly introduced OmniContext™ is an metrics application for analysis of contents and link relations of mail repositories, websites and document storages. OmniContext™ is based on the proven data collection technology used in the OmniAnalyser™ software and can be used as a separate product, or beneficially complement OmniAnalyser™ in analyzing customer networks and data flow.

Hypersoft will be glad to meet our existing customers and introduce the Hypersoft software to the interested audience at our stand in Nice. Please feel free to contact Hypersoft at information@hypersoft.com to learn more about our products.


Professional software for E-mail analysis and visualization in networks of different mail platforms and size

Orlando, Fl September 30, 2001

Hypersoft Information Systems GmbH– the Germany-based developer of messaging and communication analysis and reporting software – is now glad to announce the availability of its OmniAnalyser 7.0 product version. OmniAnalyser 7.0 is a significant milestone in the Hypersoft product line, encompassing wide functionality for professional analysis of the corporate E-mail, visualization of the traffic trends and monitoring of mail servers and repositories.

There is no underestimating the role of E-mail in today’s business. Healthy and stable messaging system is a backbone to each company’s activities, and the bigger is the company, the more critical load is placed on its E-mail networks. Obviously one needs a good tool, which would non-intrusively analyze the system’s performance and supply data to the involved IT staff in a convenient and interactive view. OmniAnalyser has been designed to meet these needs, and each new product version is to leverage new technologies and match the significant changes on the IT market.

"OmniAnalyser provides a valuable solution," said Kevin McCuistion, Exchange Group Product Manager at Microsoft. "Microsoft is excited to be working with Hypersoft Information Systems to offer customers a reliable solution to enable business with Exchange 2000 platform."

OmniAnalyser delivers all its information to the customer in Web reports, which are available in any Internet browser with no additional client software required. The product has a distributed architecture, which allows collecting all necessary data from multiple servers and sites over the existing E-mail traffic, with no impact on the network load. Both these features make OmniAnalyser highly scalable for organization with hundreds of servers and bad or no permanent connection with some remote sites.

An important new feature in OmniAnalyser 7.0 allows visualizing the entire company’s mail network, see how resources are used, what are the volumes of traffic and quickly identify problem servers, SLA incompliance and system configuration faults.

Hypersoft product has given us critical knowledge about our mail system, - says Brian Shrum, IT Analyst for Principal Financial Group. - Our email usage seemed to be increasing, but we had not been able to provide any hard numbers to prove that theory. We have been looking for something to report on the number, size, and frequency of the messages traveling through our environment, which would also fit into our infrastructure without disrupting what is currently in place. We can now start trending the information we receive for better server analysis, which allows us to determine when we have reached our limits for hardware.  And we are also impressed with the delivery method of the data files in that it does not require any extra work since it uses our current email system.”

OmniAnalyser is available to its customers not only as a product but also as a service from Hypersoft’s or partners’ premises. The software supports Microsoft Exchange 5.5 and 2000. The pricing is per server license. Extensive support and training are available from Hypersoft and its reseller’s worldwide.


Real-time Server and Traffic Monitoring To Complement the Analytical Features of the Hypersoft OmniAnalyser software

Munich, July 27, 2001 

Critical new functionality have been added by Hypersoft development team to the OmniAnalyser software. For the last 2 years the OmniAnalyser has been the leading metrics solution to analyse and report on all messaging issues of an Exchange or Notes infrastructure. Now it became possible to monitor all servers and alert the Admin about the dynamic status of his mailing system – all this functionality available through the standard Web access.

The Server Monitoring Report is generated from the map of all company’s servers, by doubleclicking on the server icon, whereas all trouble servers are highlighted in red on the picture and an alert is sent to the Administrator as SMS or mail to his mailbox.

The following information is included:

·        Server’s availability to mail clients

·        Server’s availability in the network

·        Mail queues, their current state and sizes

·        Disk space usage

·        Memory usage

·        CPU

·        All services running on the server, their current status

All these features are already tested and available in the current product version, and will be included in the OmniAnalyser 7.0 version to be released this fall. The new product version is going to be a breakthrough on the market of messaging metrics solutions – its combination of analytical, monitoring and reporting features makes OmniAnalyser a unique instrument, capable of giving the Administrator all information he needs to maintain effectively its Exchange 2000 or Lotus Notes environment.

 


PENTON’S WINDOWS 2000 MAGAZINE NETWORK NAMES 
Hypersoft OmniAnalyser BEST OF SHOW FINALIST

Cleveland, June 4, 2001 

Penton Technology Media, a division of Penton Media, Inc. (NYSE: PME) announced today that Hypersoft OmniAnalyser was one of 40 finalists for the Windows 2000 Magazine Best of Show Awards. Winners will be announced at Tech Ed 2001 in Atlanta, GA on June 19.

“The field included nearly 200 entries and the selection process was rigorous. We chose finalists based on the product’s strategic importance to the market, the competitive advantages and the value to the customer,” said Karen Forster, editor in chief of Windows 2000 Magazine.

The OmniAnalyser from Hypersoft Information Systems is the leading traffic and contents analysis software for messaging systems. The product works with Microsoft Exchange and Lotus Domino and provides the administrator and manager with comprehensive information about all aspects of the company mail traffic and contents of the information stores. This includes service level compliance, routing problems, server and connector traffic, replication mails, properties and contents of public folders and mailboxes, and a lot of other business-critical information. More than 50 Web based reports allow quick access to all these data for any authorized user directly in the Internet browser. The advanced architecture of the product ensures quick collection of data from multiple servers. OmniAnalyser has the unique scalability range from small one-server installation to the biggest messaging systems with hundreds of servers. The deployment scenarios for OmniAnalyser include traditional in-house operation as well as ASP usage. With all these features the OmniAnalyser software is today’s most comprehensive tool for measuring and analysing e-mail traffic in organisations of any size.

Hypersoft is a German software company producing infrastructure analysis tools for messaging and knowledge management systems. With headquarters in Munich and branch offices in the United States, Hypersoft has worldwide customers for its products and services.

The Windows 2000 Magazine Network - a print, online, email newsletter and event media network - reaches more than 1.5 million IT professionals every month.

Penton Media (www.penton.com) is a leading diversified business media company that produces market-focused magazines, trade shows and conferences, and web sites. Penton's integrated media portfolio serves the following market sectors: information technology; Internet/broadband; electronics; natural products; food/retail; manufacturing; design/engineering; supply chain; aviation; government/compliance; mechanical systems/construction; and leisure/hospitality.  Penton generated revenues of $404.6 million in 2000.


A new milestone for Hypersoft messaging metrics software

Munich, 30 March 2001 

Today Hypersoft has released a new version of its reporting and analysis software for MS Exchange and Lotus Domino mail servers. This edition shortly follows the previously announced availability of the product for Lotus Notes environment – indeed, Hypersoft does work hard to make sure that its reporting software remains the most comprehensive metric solution on the market. 

A number of new and improved features are added now to the newest version 6.04 of the OmniAnalyser™ software. 

Improved bulk insertion and deletion of large data volumes. 
Additional options have been introduced for handling daily load of more than one million messages. It is now possible to process data in batches of adjustable size, which allows to efficiently manage database resources, log file size and available storage space.

Flexible Address Book import. 
Additionally to importing the full directory, you can now the import of Mailboxes, Contacts and Distribution Lists to be done separately. In the same way, you can specify to import only new or modified items.

Reports Interface. 
The new start page organizes the reports by groups: Traffic, Service Level, Servers, Mailboxes, and Public Folders. Some reports can be found in different groups, which makes navigating through this information much easier.

New Graphs. 
Several new graphs and charts have been added for easier visualization and understanding of messaging traffic history and trends.

Dynamic data links.
Total numbers of delayed or undelivered mails in the service level reports are now directly linked to the detailed information on these mails.

New Reports.
A new group of reports on company Public Folders has been added. They include full description of all public folders, replicas information, public folder resources for sites and servers, public folder activity and item duplication. With the introduction of these reports, Hypersoft adds comprehensive public folders coverage to the messaging metrics.
 

With this milestone in the OmniAnalyser™ development Hypersoft is further enhancing its recognized reputation as the leading professional metric solution for messaging systems.

 

OmniAnalyser introduces new reports for SLA and Load Balancing

Munich, 08 March

New reports have been added to OmniAnalyser, which ensure a unique drill-down analysis of the company messaging traffic.

OmniAnalyser has long been known as software, which can among other data provide detailed statistics on mail delivery times – the information critically essential for both parties of the Service Level Agreement. The SLA tables and graphs in OmniAnalyser reports contain statistics on delayed mails for each particular hour, day or any other time interval; delay time values may be specified by user, depending on the existing SLA contract.

All this data is a perfect basis on which to build your Service Provider-Client relations. Indeed, there is probably no other way to estimate, to which extent the E-mail service in your company is compliant with the agreed level.

However, a new knowledge area has been explored with the implementation of the new OmniAnalyser reports: that of analysing the total history of message delivery and thus identifying the exact spots in the company messaging network, that are responsible for the delayed mails.

“There is an eternal need for the system administrator to know, what is the number, size and percentage of delayed mails, - says Dr. Serguei Dobrinevski, the Hypersoft Director,- but the next obvious step is to be able to say, what caused those delays and where they did happen. In these new reports we tell our customer even more – what was the delivery time for each message on every particular link within the total company network topology.”

The data retrieved by the new product functionality creates to the equal extent a basis for more system management activities. By visualizing the traffic trends for each server and connector, you will be able to make necessary decisions for your network configuration.

With Hypersoft OmniAnalyser™ corporate e-mail traffic is no longer going to contain any dark and unexplored areas – now you will be able to extract sufficient information on any part of your mail network.


Facts and News 2000

Exchange Analyser™: Now Available As Service

Hypersoft Participates At Microsoft Exchange & Collaboration Solutions Conference 2000

Hypersoft Exchange Analyser™ 6.0 – Exchange 2000 Reporting Tool  

Exchange Analyser Version 4.0 Released

Exchange Analyser 3.0 released

 

Exchange Analyser™: Now Available As Service

Munich, 14.November 2000  

Are you interested in having all the detailed information about your MS Exchange without having to install the software and generate the reports yourself? Then this is some news for you!

Hypersoft Exchange Analyser™, previously available for small, mid and large companies, can now be used with all its unique reporting capabilities as a service.

After having recently released Version 6.0 of the product - fully compatible with Exchange 2000, we have made a step to meet the need of many companies to have an application service capable of analysing and reporting on their Exchange.

The architecture of Exchange Analyser™ allows easy operation of the service.

Exchange Agents - simple non-intrusive Windows NT service collecting tracking information - are installed on your Exchange servers, whereas a dedicated mailbox is created for each of the Agents, to allow their communication with Analyser.

The Analyser itself is installed on a Hypersoft computer. It collects the logs from the Agents, and keeps the processed data in an SQL Server database.

What we offer as a result is more than 40 standard Web-based reports, covering the statistics and figures needed by the System Administrator. This information includes:

  • All mail delivery times

  • NDR and delayed messages

  • SLA

  • Cost chargeback per mailbox, server, site or any business unit

  • Servers Health and Availability

  • Replication Traffic

  • Public Folder and Mailbox contents

You gain access to these reports through a secure Internet connection to the Hypersoft server.

More information on Exchange Analyser can be found at www.hypersoft.com/analyser.htm.


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Hypersoft Participates At Microsoft Exchange & Collaboration Solutions Conference 2000

Munich, 18.August 2000

Hypersoft Information Systems is to take part at the Microsoft Exchange & Collaboration Solutions Conference 2000. Once again, after the last year Exchange conferences in Atlanta and Hamburg, Hypersoft will be presenting its Exchange Analyser metrics reporting software, this time in October 10-13, Dallas, TX as well as October 24 -  26 in Nice, France.

The MEC held annually worldwide, is the only messaging and collaboration solutions event, gathering IT professionals and developers from around the world to exchange experience with their fellow-practitioners, learn about new technologies and sharpen their technical expertise. This year the MEC 2000 exhibit hall will be bigger than ever – with over 150 exhibitors and sponsors. The event will bring together 5000 messaging and collaboration professionals and is to be housing 160 technical breakout sessions, so that one is sure to find all the technical information he might need to design, build, migrate, deploy, and manage one’s messaging and collaboration platform and solutions with Exchange, Office, and Windows.
We will be glad to meet you in Dallas at our stand №355!

Hypersoft Information Systems will be represented in the Exhibition Hall by the new Exchange Analyser v.6.0. The new product version will be a significant breakthrough, now that the full mail traffic and server availability statistics is complemented with advanced contents scanning features and complete Exchange 2000 compatibility. Available in both standard and enterprise editions, Exchange Analyser once again re-establishes its leading position on the market of Exchange solutions.


Press Releases

Hypersoft Exchange Analyser™ 6.0 – Exchange 2000 Reporting Tool 

Complete Mail Metrics for MS Exchange Organisations of Any Size

Dallas, TX — October 10, 2000

Hypersoft Information Systems has unveiled the new 6th version of its mail measuring software product Exchange Analyser™. Now our customers are offered a reporting tool covering everything that an Exchange administrator or a company manager might want to know about their company’s messaging activities. More than 30 Web-based reports supply all mail delivery times, delayed and NDR messages statistics, server availability statistics, as well as inter-site traffic information, Windows NT event logs and information store contents data for analysis. The product works with Exchange 2000, operates on the Windows NT and Windows 2000 platforms, and leverages the possibilities of SQL Server 7.0 (for enterprise edition) and MSDE 1.0 (standard edition). 

With the release of Exchange 2000 the mail traffic statistics seems to remain a business-critical issue with many companies. This is even more so, when the company deploys a big amount of Exchange Servers, thus making the messaging a more extensive but also a more vulnerable process.

Exchange Analyser™ is a distributed application, which includes the server components (Exchange Agents) working on every Exchange Server, the Analyser itself working on a central integration server, where metrics are collected and processed. Each Exchange Agent fulfills scheduled collecting of mail tracking logs, scans mailboxes and public folders and sends the collected information to the Analyser, which arranges this data in tables. Upon a request the desired information can be viewed in the Exchange Analyser™ Reports, which can be accessed via intranet or on the Internet and allow advanced filtering possibilities, so that you are free to generate only those reports that you need now.

 

“We have tried to develop a product, which would be capable of reporting not only about the company’s mail daily statistics, but would also provide the Exchange-based professional with detailed information about the mail bottlenecks, chargeback per mailbox and larger units, and public folder usage trends. - says Dr. S Dobrinevski, the director of Hypersoft Information Systems. -  By introducing the mailbox contents scanning service, which reports on all malicious contents and offensive messages and attachments, we want our customer to say: Now I don’t need to look for other minor solutions, because now I can do it all with Exchange Analyser™.”

 

More product features include:

Transparency – Exchange Analyser™ is non-intrusive and performs only ordinary client operations without producing any disagreeable effect on your company’s servers.

Performance - When running on a server with 256 MB memory, 600 MHz processor and RAID 0/1, Exchange Analyser™ processes tracking logs for one day from 50 Exchange servers within 3-5 hours.

Support and Services.

Realizing the business-critical needs      of our clients, we offer a wide range of services and support activities, including product installation, professional training, customization of reports, as well as free information support around-the-clock.

 

“With the launch of Exchange 2000, Hypersoft Information Systems is prepared to provide a valuable component to customers implementing a reliable messaging solution,” said Stan Sorensen, group product manager, Server Applications at Microsoft. “Hypersoft is focused on enhancing the reliability and security of customer’s Exchange 2000 messaging and collaboration infrastructure.” 

Hypersoft Information Systems has been the first in the market for Exchange-based solutions to offer a highly reliable reporting tool. Matching the milestones of IT development, Hypersoft Exchange Analyser™ has been constantly improved, new technologies has been leveraged, and the reports have been tuned to best satisfy the actual business needs of our customers. Buying the Exchange Analyser™ 6.0 you are buying an up-to-date professional mail messaging solution of classic quality.

More information on Exchange Analyserä can be found at www.hypersoft.com/analyser.htm.


Exchange Analyser Version 4.0 Released

Munich, 5. May 2000

Hypersoft continues to enhance the functionality of its Exchange Analysersoftware, which is the most comprehensive reporting tool at the market for large Microsoft Exchange installations and the only available product, which provides full information on all mail delivery times in Exchange organisations of any size.

With the release of Exchange Analyser version 4.0 Hypersoft is adding critically important availability statistics and server connectivity information to the proven statistic functionality of this powerful software suite.

These major additions make Exchange Analyser the ideal tool not only for gathering complete traffic information in Exchange networks, but also for server health monitoring and for availability statistics. The Web-based reports also have been substantially expanded and include now such important information as undelivered messages report, server availability report, separation of public folders and directory replication and a number of other enhancements. The capability to graph traffic and service level trends has been added.

Cost calculation for chargeback is now also part of Exchange Analyser functionality.

Overall the new release of Exchange Analyser is the most complete source of information for performance analysis, service level agreements and cost analysis in large Microsoft Exchange networks.

More information on Exchange Analyser can be found at www.hypersoft.com/analyser.htm


Hypersoft Information Systems continues to enhance the functionality and design of the Exchange Analyser software package. 

Still offering the most comprehensive message tracking and reporting in Exchange, and still the only application available that can accurately calculate end-to-end delivery times; Version 3.0 offers several new features, add-ons and further out-of-the-box reports.

Exchange Analyser is now able to perform full Cost Accounting (Chargebacks) based on the size and number of mails.

Version 3.0 is fully operational under Windows 2000.

All reports have been moved to ASP technology – independent of the data accumulation process, the Exchange Analyser allows any user to view reports through a Web-based browser, or interactively create and post activity reports of their own.

Improved Performance – optimized database structure and highly efficient processing significantly reduces the data collection process with negligible bandwidth consumption.

The new version of Exchange Analyser automates the data tracking process and the sequential delivery of completed work.

Some of the new out-of-the-box reports in version 3.0 include:

  • Mailbox Statistics Report

  • Custom Service Level Reports

  • Global Address List Reporting

  • Servers Traffic Report

  • Connectors Traffic Report

  • Cost Accounting Report

  The scalability of Exchange Analyser covers the entire range from simple single-server installations to large multi-site organisations with unlimited number of Exchange servers and mailboxes.

Trial versions for both Enterprise and Standard Editions can be downloaded from the Hypersoft Web site.


Facts and News 1999

Hypersoft at the Exchange Conferences

Continued Business Expansion in the United States

Omnicontext -
New technology for fully automated workflow

Computer-supported cooperative work with Omnicontext

German Project Management Society
Hypersoft will take part in next event

Hypersoft collaborates with UUnet

Hypersoft in San Francisco
welcomes you to contact us at our new American location

Comdex 1999

Hypersoft's specialist as instructor 

of the Microsoft Exchange Administration course in London

 

Hypersoft at the Exchange Conferences

In a joint presentation with Siemens Business Services on 13 October in Hamburg the technologies to create and maintain worldwide Exchange organisations were explained, with the use of Exchange Analyser as the primary instrument for delivering service level data.

Exchange Analyser and Omnicontext software were presented at the Microsoft Exchange Conferences in Atlanta and in Hamburg.

The conferences demonstrated once again Hypersoft's clear leadership in traffic reporting for Microsoft Exchange networks.

Additionally to the latest released version 2.5 of Exchange Analyser there was a great interest for the preview of the upcoming version 3.0 with all-new ASP report pages. Exchange Analyser will be now reporting not only on the message traffic, but also on global address lists and other Exchange Server status information.


 
July 1999

Hypersoft Information Systems has released a new version of the Exchange Analyser , which contains the following improvements:

* Several improvements have been made to the Messages and Requests Tracking, now

complete tracking information is immediately available for analysis.

* User interface became more friendly, all custom user settings are saved and restored.

* The automatic processing is no longer affected by foreign mails not designated for Exchange Analyser.

* The Exchange Analyser is checked for full compatiblity and support with Microsoft SQL Server 7.0.

 June 1999

Continued Business Expansion in the United States

SoftLogic Solutions Inc. of Ridgefield, Connecticut (www.softlogic.com) will be offering Exchange Analyser as the exclusive partner of Hypersoft to customers in the North-East United States. This will be a major improvement for our US clients, who can now have local support not only from our West Coast office in San Francisco, but also from SoftLogic in Connecticut.

Exchange Analyser Road Show

This week in USA

3 - 5 San Francisco, 6 Florida, 7 Connecticut

For contact: Telephone + 1(415) 835-9496 Telefax +1(415) 954-7199

Omnicontext -
New technology for fully automated workflow

May 1999

The new official name for the groupware and communication technology, in development at Hypersoft since 1996, is an indication that this product is gradually approaching its release later this year.

The Context Explorer module is deployed to organise and display project-related information, which is residing on distributed computers across multiple offices. This information integrates data from such different sources as Windows NT file system, Microsoft Exchange server storage, SQL databases, MS Project databases.

All these sources of information are consolidated in a corporate data repository, whereas multiple views of the project hierarchy and relationships are available.

The new product may be used in any business environment, including such as banks, insurance and industrial companies.

This software is currently in pilot operation at a number of Hypersoft corporate customers. For information on participating the pilot operation of Omnicontext, contact sales@hypersoft.com.

Austria -
A new address for the Isep software

Hypersoft starts with a more advanced process control project for a world-wide pharmaceutical corporations Novartis. The ISEP software was developed two years ago in cooperation with Advanced Separation Technologies of Lakeland, Florida. The updated version of the software has improved functionality and more remote control possibilities. The last update of the ISEP process control software can be ordered from our US Operations Manager or directly from the Hypersoft offices in Germany.

 Computer-supported cooperative work with Omnicontext

April, 1999

The Munich office of Hypersoft announced the availability of a new customisable software module for distributed corporate data storage. The Smart Update module, which is part of the Omnicontext corporate communication software, allows users at different places to work on the same projects and to share data asynchronously, while always having latest information and data updates. This tool is available for remote and mobile users to automatically get up-to-date copies of all necessary data on their computers. Data is transmitted automatically according to a schedule specified.

German Project Management Society
Hypersoft will take part in next event

12 February

4 March 1999 Hypersoft will take part in the next event of German Progect Management Society where the successful development and implementation of the Management by Project System, built on the basis of Hypersoft’s Open Context software, will be presented.
This deployment is by Schaller Automation - a leading producer of sensors and security systems for large diesel motors.
The author and main developer, Stephan Schaller, will unveil this innovation technology, introducing the modern ideology of business process re-engineering through Management by Project. In addition, Hypersoft will be present to explain the more technical functionality and replication characteristics of the Project Explorer, WorkPlan, Budget and Reminder Application.

March 4th, 1999 in Saarlouis, Lilienthalstrasse 9, UWS GmbH

We hope to see you there!

Hypersoft collaborates with UUnet
to delever complete communication solutions

25 January

From this year forth, Hypersoft is an official Solution Provider of UUnet, which is the world wide third-largest Internet Service Provider.  As a partner of UUNet, Hypersoft is able to deliver complete installation of its products including all issues concerning Internet connection, set-up and maintenance. Hypersoft is an Open Context company supplying a wide range of communication solutions, such as groupware and messaging systems on the basis of the latest Internet and Intranet technologies including MS Exchange Server and Active Server components.

 

Hypersoft in San Francisco
welcomes you to contact us at our new American location

20 January

Hypersoft has officially opened its new American location in the heart of downtown San Francisco. To find out more about the US operation, our activities and how we can serve you, please contact our US Operations Manager Mr. Ryan Walker.

Phone 415/835-9496      Fax 415/954-7199

or you can write us...

Hypersoft Information Systems
1700 Montgomery Street
Suite 111
San Francisco, CA 94111

Hypersoft's specialist as instructor 
of the Microsoft Exchange Administration course in London

11-15 January

London was the first stop for Hypersoft consultants in the new year. Director of Hypersoft Dr.Serguei Dobrinevski is involved in the teaching of special courses for Exchange Server administrators, organized by Learning Tree International. Since 1974, this educational organisation has worked in the field of information technology and now offers more than 150 courses for technical professionals. The next Learning Tree International course scheduled to be taught by a Hypersoft Exchange specialist is planned for April in London as well.

 Comdex 1999
 See us April 19-22 in Chicago

10 January

The exhibition plan of Hypersoft for this year includes Comdex, the world's most renowned computer show. The decision to attend Comdex, in addtion to the traditional European events Systems and Cebit, corresponds with our strategy to extend the US operations of our company. Hypersoft's team prepares a range of in-place presentations of new communication tools  in New-York, Boston and San Francisco in the before-exibition period. Contact us to take part on them.


1998

       Event of the year 

The  Exchange Analyser is available on CD. The  demonstration version can be download from  the Internet.

Hypersoft's Exchange Analyser is the only available tool at the market to collect consolidated tracking information for large MS Exchange organisations. This distributed client-server application leverages Open Context data messaging technology to produce full tracking databases across multi-server Exchange installations. It contains the full list of Events for each message, builds the Messages Delivery Diagram, calculates the percentage of messages delivered within a given time period, and collects other valuable information. Exchange Analyser was successfully tested in organisations with as many as hundreds MS Exchange Servers.

 

More Possibilities for Management by Project
powerful time planning and workflow are the core of this new product

Communication Consulting for Anonymous Depot-Service
another exciting field for the Open Context technology

Annual Shareholders Meeting
announces positive business results of the last year

Consultant Qualification at Hypersoft Growing Further
passing the most difficult Microsoft certification exam

Five Years of Technology Development
new products continue the successful communication business

Hololog Databases available for local use and for the Internet
development of the medical software continues

Open Context Successfully Tested in France and Ireland
European Commission funding helps develop our backbone technology

Data Depository Deployed for Business Re-Engineering
lecture
at the 4th International Project Management Symposium in Zurich

Worksheet Manager
is being developed for messaging-based time accounting


Dezember

Hypersoft is preparing the first pilot test of the new software for Management by Project. This will be a unique networking product, which helps to increase productivity for all project-related work. Management by Project (MbPro) works for different corporate structures and includes instruments for planning and realisation of projects in the process of co-operative work. The software includes also a workplan programme to create descriptions of material, manpower, workplace, documentation and use these descriptions for standard operating procedures. MbPro is based on the Open Context messaging technology and uses Microsoft Exchange Server as its messaging backbone.

November

Exit Direct GmbH of Potsdam, Germany will use Hypersoft data messaging technology for its new confidential depot service. High security of the real-time transactions, distributed database configuration and workflow based on the Open Context technology will ensure the necessary reliability and privacy of the service.

October

In October Hypersoft is celebrating its fifth anniversary. The five years in the communication business will be marked by the official release of a new unique messaging product. The Exchange Analyser will be the first complete metric tool in the market for large Exchange installations. Its general statistic capabilities such as measuring traffic volume and number of messages are combined with state-of-the-art tracking logs analysis to determine mail delivery times. Such a combination is the best available statistic and reporting tool for for networks with numerous Microsoft Exchange Servers.

September

The annual shareholders meeting of Hypersoft confirmed positive results of the 1997 business year. This was a decisive year in re-structuring the business activities of the company to concentrate on core business, which is messaging technology and groupware.
   New products developed in 1997 and in the first half of 1998 do already contribute a significant portion into the Hypersoft business. This trend will continue into 1999, to achieve a healthy balance of product sales and consulting activities.

September

A leading hypersoft consultant demonstrated excellent qualifications in Implementing and Supporting Microsoft Exchange Server 5.5, which is widely recognised as Microsoft's most complicated certification examination. The certificate was obtained from the Authorized Prometric Testing Center in London.

August

The new data format of the medical databases in the Hololog software gives a possibility to access data with any standard hypertext browser such as Microsoft Internet Explorer or Netscape Navigator. That means Hololog databases may be available locally as well as on the Internet equally easily.

July

The feasibility study for the Open Context data messaging technology is successfully completed. This project (co-ordinated by Hypersoft) is being supported by the European Commission in the framework of its ESPRIT programme. This support is yet another sign of the growing attention to our messaging know-how. The EC funding made possible comprehensive feasibility tests within a consortium of three high-tech companies in Germany, France and Ireland. Summary of the feasibility study results is available on this Web site.The feasibility study for the Open Context data messaging technology is successfully completed. This project (co-ordinated by Hypersoft) is being supported by the European Commission in the framework of its ESPRIT programme. This support is yet another sign of the growing attention to our messaging know-how. The EC funding made possible comprehensive feasibility tests within a consortium of three high-tech companies in Germany, France and Ireland. Summary of the feasibility study results is available on this Web site.

June

Dr. Serguei Dobrinevski, the director of Hypersoft, has given a  lecture on MbPro technology at the 4th International Project Management Symposium in Zurich, Switzerland, organised by Rhenus Projektmanagement AG and Microsoft Corp. MbPro (that stands for Management by Project) is a joint software project of Hypersoft and Schaller Automation KG in Blieskastel, Germany. This software is designed to facilitate project-based corporate management at middle-size companies. MbPro provides users with client-server environment that integrates corporate-wide project management activities on the basis of MS Exchange and MS Project software.

Mai

A new software instrument, which helps office employees to report to their appropriate managers as often as required by the company guidelines is being developed at Hypersoft. The software is designed as a client-server application, whereas the reports are requested and collected automatically per e-mail. The reporting requests appear periodically in a message box individually for each employee. The report has to be typed in is then forwarded to the appropriate mailbox where they are summarised and prepared for time accounting and other personnel management needs.


Hypersoft's Advanced Measuring Technology at Microsoft IT Forum 2008
04/11/2008 (PDF)

Hypersoft OmniAnalyser™ Delivers SAP Service Metrics
06/08/2008 (PDF)

Hypersoft OmniAnalyser™ New Social Network Reporting at Gartner Symposium/ITxpo 2008
07/04/2008 (PDF)

Hypersoft Solutions Support Global Enterprises for Improved Performance, Optimal Resource Allocation and Business Alignment
13/02/2008 (PDF)

Hypersoft Solutions Make Enterprise IT Management Easy and Transparent
12/11/2007 (PDF)

Hypersoft Innovative Technology Ensures IT Service Alignment for Business Success
04/11/2007 (PDF)

Hypersoft Extends its Products' Reporting Functionality
17/09/2007 (PDF)

Focus on Service Delivery: Hypersoft Expands Business Metering Services
08/08/2007 (PDF)

New Collaboration Service Metrics Released
06/06/2007 (PDF)

Hypersoft  New IT Services Catalog at Gartner Symposium/ITxpo 2007
23/04/2007 (PDF)

Hypersoft Announces the Definition Framework for Managed IT Services
20/03/2007 (PDF)

Hypersoft OmniContext™ Web Portal Raises the Bar of IT Service Management
25/01/2007 (PDF)

Hypersoft Delivers More Service Management Capabilities
09/11/2006 (PDF)

Hypersoft OmniAnalyser Service-Oriented Architecture
12/09/2006 (PDF)

Hypersoft Extends Support for Blackberry Enterprise Server
10/08/2006 (PDF)

Hypersoft OmniAnalyser™ on Display at Microsoft Tech•Ed 2006
11/06/2006 (PDF)

Hypersoft joins Gartner ITXPO, the technology's most strategic conference
15/05/2006 (PDF)

Hypersoft Presents the Unified Solution of OmniAnalyser™ and OmniContext™ — Technology-Agnostic IT Service Management Software
23/01/2006 (PDF) 

Trend Analysis for Real-Time IT Service Indicators
02/05/2005 (PDF)

Hypersoft OmniContext™ Integration Server to Support Service Level Management
13/09/2004 (PDF)

Hypersoft OmniAnalyser™ introduces SameTime reporting
29/07/2004 (PDF)

Hypersoft OmniAnalyser™ named TechEd Europe 2004 Best of Show Finalist
14/06/2004 (PDF)

OmniAnalyser™ Increases Security with Real-Time Reporting
24/11/2003 (PDF)

Hypersoft OmniAnalyser™ gets more intelligent
22/10/2003 (PDF)

Hypersoft Releases New OmniAnalyser™ Standard Edition
17/09/2003 (PDF)

Hypersof OmniAnalyser™ named messaging winner at Tech Ed 2003
12/06/2003 (PDF)

Hypersoft Information Systems Wins Apex Award 2003 for Lotus
02/05/2003 (PDF)

Windows & .NET Magazine Name Hypersoft’s Messaging Reporting Tool OmniAnalyser™ one of
Tech Ed 2003 Best of Show Finalists

21/05/2003 (PDF)

Messaging Reporting and Analysis with the new OmniAnalyser™ Release
02/03/2003 (PDF)

New Features of the Messaging Analysis and Reporting Software OmniAnalyser™ will be presented at iNTERNET EXPO 2003
06/01/2003 (PDF)

New Capabilities to Analyze Messaging Environments Based on Exchange, Lotus, Sendmail, and iPlanet
2/12/2002 (PDF)

New OmniAnalyser™ adds full support for Sun’s ONE Integration Server (iPlanet)
10/10/2002 (PDF)

Understanding corporate E-Mail
25/09/2002 (PDF)

 

 

 

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