Facts and News 2007

Hypersoft Innovative Technology Ensures IT Service Alignment for Business Success

Hypersoft state-of-the-art software solutions provide global
enterprises with a new way to operate their information services

Cannes, France November 04, 2007

Hypersoft Information Systems, a world-wide leading vendor of metric and analysis software for IT service management, presents at Gartner Symposium ITxpo 2007 its latest versions of OmniAnalyser™ and OmniContext™ software solutions that provide centralized and end-to-end management of IT enterprise services. Using the recently introduced Service Definition Framework, major
common enterprise IT resources such as web and network services, applications, collaboration, and perimeter can now be controlled at both business and operational levels with the service management solutions from Hypersoft, giving world-wide organizations a new perspective on IT as a business service.

Hypersoft OmniAnalyser™ and OmniContext™ software produces the most comprehensive and business-relevant delivery metrics for enterprise IT services based on metering all real-life user transactions across multiple systems and platforms. That ensures quality, auditability, and cost-effectiveness for a broad range of infrastructure and application services. The end-to-end service delivery metrics represent meaningful performance indicators for business users as well as for service providers. Hypersoft solutions are best suited for distributed companies, making possible quick adaptation to the constantly changing operational patterns.

The comprehensive collection of Hypersoft service metrics include such transaction latencies as availability, quality of service, as well as precisely measured transaction volumes for a wide range of standard services as well as for unique and in-house applications. With Hypersoft software, encompassing hundreds of business relevant key performance indicators, a global enterprise is fully equipped with the technology for keeping service delivery transparent and efficient. 

Hypersoft Extends its Support for Collaboration Services to Help Enterprises around the World Efficiently Drive their Business Processes

Hypersoft Products Now Offer Extensive Support for Global Companies’ Worldwide Communication Networks and Knowledge
Sharing, Ensuring the Delivery of Critical Business Services and Leading to Dramatic Time and Cost Savings

Charlotte, NC September 17, 2007

Hypersoft Information Systems, a worldwide leading vendor of metric and analysis software for IT service management, announced today at the itSMF USA Conference & Expo 2007 further improvements in its innovative metrics products to raise the efficiency of collaborative businesses processes. Now Hypersoft’s state-of-the-art OmniAnalyser™ software provides enterprises with the most comprehensive and business-relevant delivery metrics for vital collaboration services.

The rapidly growing area of enterprise collaboration leverages such applications as Sametime, Quickplace, Sharepoint, Office Communication Server, and many others. These services are used more and more by the modern enterprise. Hypersoft’s product OmniAnalyser™ produces the critically important delivery metrics that allow measuring the actual use of this technology for business purposes. Hypersoft’s metrics are the most comprehensive in the market and help to identify and to analyse communication patterns, virtual communities and social networks in the enterprise.

Hypersoft’s innovative technology ensures quality, availability, and cost-effectiveness for the company’s collaboration services. The end-to-end service delivery metrics represent meaningful performance indicators for business users as well as for service providers. With OmniAnalyser™ reports, the enterprise will receive complete answers to the most pressing questions concerning frequency of usage of collaboration applications, resources’ consumption and correspondence of the users’ activity to the scope of the functions that have been assigned to them. 

Focus on Service Delivery: Hypersoft Expands Business Metering Services

New Business Metering Services Offering Enables Businesses to Assess Back-End and End-to-End IT Performance without Turning to Complex Installation Procedures and Maintenance

Munich, Germany August 08, 2007

Hypersoft – a leading provider of IT business metrics products announces the launch of business metering services offering. In response to customers’ demands, new business metering services are specifically developed to adapt to most challenging environments of the present day.

Agile deployment procedures and compliance with the Service-Oriented Architecture ensure reliable outcome delivery for vital IT services that can be used both by the end-user and service provider. Automated procedures for measuring real-world quality of the service delivered without implanting measuring agents into the internal IT structure provide a substantial bonus for specialized diversified service providers who want quick and hands-free quality assessments. Combined with web based real-time alerting functionality, business metering services present a worthy choice for those wanting to outsource their quality control maintenance.

Alternatively, business metering services offer only minimum add-ons to IT landscape to enable powerful back-end statistical measurements. Large differentiated messaging systems, directories, databases and IT security block posts are closely scrutinized to provide all aspects of performance statistics either quality, quantity or activity oriented.

The real value of this new offering is the fact that business users benefit from improved managerial performance. Corporate informational flows are the only true value generators and maintaining them within sight and notion of direction is the key for success.

Business metering services provide a set of essential intelligence tools for any executive to uphold and unfold strategic sections of the enterprise. Highly configurable services structure and experienced personnel can set up any required metering system for requested business process monitoring. Unique graphical dashboard presentation provides a real-world observation of key business events on one screen without low level oversaturation. And since presented information is transaction-based, only true statistics is shown, with no approximations or evaluations.

Based on Hypersoft top products OmniAnalyser™ and OmniContext™, the new business metering services offer helps enterprises of any size utilize features of those well known solutions without resorting to company-wide installation procedures, configuration and overall maintenance.

The implications are that long offered solutions can now be used as service by companies with fewer numbers of users or by enterprises that may want to employ only specific parts of Hypersoft’s innovative technology for their concrete needs.

Easy deployment with access to only those services that are necessary with no spending for hardware and maintenance signify this offer as one of the most prospecting for a wide variety of IT service consumers and providers. 

New Collaboration Service Metrics Released

Collaboration Service Metrics of Hypersoft OmniAnalyser™ Allow to Effectively and Easily Manage the Applications that Form the Collaboration Platform of the Modern Enterprise

Munich, Germany June 06, 2007

Hypersoft Information Systems, the leader in business service management software, today announced the immediate availability of complete collaboration service metrics. Now Hypersoft state-of-the-art product OmniAnalyser™ provides enterprises around the world with the most comprehensive reports on collaboration services for efficiently managing the company’s communication processes and resources.

Hypersoft additional functionality offers a wide range of reports for the rapidly growing area of enterprise collaboration services. These are detailed reports for Lotus Domino, Microsoft Exchange, Microsoft Office Communication Server, SharePoint, Sametime, and QuickPlace coming as part of the Collaboration Service feature set included in Hypersoft OmniAnalyser™ software.

Hypersoft’s products provide clear understanding of user communication patterns and information-sharing. The reports help the enterprise with organization resources management such as, for example, optimal meetings scheduling, facilitating and managing social networking, and identifying communities in an enterprise. Providing detailed statistics of the user activity, Hypersoft’s key product OmniAnalyser™ presents a wide range of collaboration service metrics including the ones characterizing user experience and real transactions. The reports also help to identify what databases, servers, and other resources are used actively while others remain dormant.

“The importance of enterprise collaboration services is growing all over the world today. Collaboration is among the hottest topics that almost every company is talking about from one angle or another. With its innovative product OmniAnalyser™, Hypersoft offers the interactive collaboration service reports that are most needed by a modern enterprise in order to be able to lower cost and increase productivity and the efficiency of the IT infrastructure,” said Vlad Zhamoidzik, Hypersoft OmniAnalyser™ development team leader.

With its complete Collaboration Service Metrics, Hypersoft has further broadened its functionality and added new and very important reports, thus turning OmniAnalyser™ into the industry’s most comprehensive metric solution for aligning day-to-day activities with the strategic imperatives of the enterprise. 

 

Hypersoft  New IT Services Catalog at Gartner Symposium/ITxpo 2007

The New Services Catalog of Hypersoft OmniAnalyser™ Enables Efficient Mapping of Metrics to Service Level Agreements; The New Framework is presented at Gartner ITxpo in San Francisco, CA

San Francisco, CA April 24, 2007

Hypersoft Information Systems announced a solution to make working with service contracts and Service Level Agreements easier and more convenient for enterprises around the world.

Hypersoft introduced the Services Catalog, a new added feature for Hypersoft’s key product OmniAnalyser™. Based on an improved service-oriented architecture of OmniAnalyser™, it allows for documenting critical information on the Service Level Agreements and automated generation of service metrics for successful aligning of IT with business.
The new Services Catalog allows for providing data on the services included into the Service Level Agreement in an understandable and effective manner through a simple interface, providing customers with the most comprehensive information on the contract, key performance indicators and the services rendered. It allows for configuring your own easy-to-understand dashboards in the form of temperatures and graphs based on the services you choose.
“One of the values the new Services Catalog provides is that in addition to the possibility to configure your own common services, working with the customer’s contract has been made substantially easier and more efficient“, said Vlad Zhamoidzik, Hypersoft OmniAnalyser™ Web Reports development leader.
This new feature of OmniAnalyser™ also permits to include the entire original contract into the product’s data warehouse in order to automatically match metrics to different contract components, thus automating the process of assigning bonuses or penalties.
The overall importance of the Services Catalog can be described as it being an effective means of managing the Service Level Agreement for reducing costs and increasing company profitability and revenue. Hypersoft continues to deliver its state-of-the-art technology to support companies all over the world in improving IT efficiency and keeping the enterprise competitive edge.
Gartner ITxpos are for Hypersoft traditionally major world events to demonstrate new possibilities for service level management and IT service delivery processes.

Hypersoft Announces the Definition Framework for Managed IT Services

The New Service Definitions Functionality of Hypersoft OmniAnalyser™ Allows Configuring the Delivery Parameters of IT Services in a Simple and Easy Way for Efficient Mapping of Metrics to Service Level Agreements

Munich, Germany March 20, 2007

Hypersoft Information Systems, the leader in business service management software, today announced a solution to help enterprises around the world more effectively manage their Service Level Agreements for sustainable and controllable growth.
Hypersoft introduced the Service Definitions Framework, a new added feature for Hypersoft’s key product OmniAnalyser™. Based on an improved service-oriented architecture of the OmniAnalyser™, it gives an instant view of the service structure, delivery process, and the appropriate Service Level Agreement for a vast variety of services and resources.
The new Service Definitions Framework allows for configuring information services through an intuitive end-user interface, providing customers with comprehensive and easy-to-understand information about the description, business value, vendors, delivery details, and performance of the services. It allows for rationalizing the enterprise IT landscape, helping understand and analyse managed services in their business context.
“The advantage of the Service Definitions Framework is that it allows for configuring your own services and for including there the metrics and reports business users consider to be necessary. This substantially broadens the OmniAnalyser™ capabilities,” said Vlad Zhamoidzik, Hypersoft OmniAnalyser™ Web Reports development leader.
This new innovative technology encapsulates detailed technical data in a business view, presenting the results in the form easily understood from a perspective of the end user. In this way, it allows for structuring and maintaining harmonised Service Level Agreements across different platforms and business units.
The overall importance of the Service Definitions Framework can be described as fast, accurate and effective way of implementing decision-making process specific to the customers’ needs. Service performance presentation across the entire IT infrastructure in combination with the ability to produce drill-down reports about single transactions and their history in the system characterize OmniAnalyser™ as one of a kind business solution for adapting to a dynamic environment of service management and resource planning.

Hypersoft OmniContext™ Web Portal Raises the Bar of IT Service Management

Orlando, Florida, USA January 24, 2007

Building on the global success of its IT service management software, Hypersoft Information Systems announced immediate availability of OmniContext™ Service Metrics Portal — a solution that enables efficient, enterprise-wide implementation of metrics on IT services and IT-based business processes. Now the unmatched range of Hypersoft OmniAnalyser™ and OmniContext™ service performance indicators can be directly incorporated in the customers’ business processes.
OmniContext™ Service Metrics Portal functionality allows for accessing individual selections of service metrics by users with different roles and responsibilities. The Portal recognizes a user after logon and unfolds the reports of the user's choice. Once there is a need to publish other business data, the Service Metrics Portal can be easily modified to regularly present a different selection of reports and analysis.
"It's noteworthy that the Portal can be, basically, fed any kind of business relevant documents, prepared by any enterprise application. The only condition is that the document can be accessed using HTTP," said Pavel Grigoriev, Hypersoft OmniContext™ Service Metrics Portal project leader.
Hypersoft is now delivering service metrics on the widest range of common and customer-specific information services. This includes in particular comprehensive support of IBM Lotus services, such as messaging, collaboration, and application services. With OmniAnalyser™ and OmniContext™ customers can operate their Lotus Domino infrastructure and applications as a truly efficient business. Other platforms measured and analyzed by Hypersoft include perimeter services, all major enterprise messaging and collaboration applications, web services, data replication, and many others.

The introduction of OmniContext™ Service Metrics Portal adds Hypersoft OmniAnalyser™ and OmniContext™ customers a competitive edge: its functionality ensures time efficient analyses of business-relevant IT metrics, appropriate distribution of corporate sensitive data, and designing valuable IT services that an enterprise may need in the future. Besides, its capabilities are not limited to using it with IT services provided internally, the solution has the potential to support delivery of quality services externally as well. 

 

Facts and News 2006

Hypersoft Delivers More Service Management Capabilities

Cannes, France November 9, 2006

Hypersoft is offering an array of new features for efficient management of business-valuable enterprise services with OmniAnalyser™ — its ultimate IT service management solution, recently introduced at Gartner Symposium ITXPO 2006, Cannes, France.
"Our main focus of effort was Web Service. We put an emphasis on delivering a greater number of comprehensive and consistent metrics for the service quality and volume because Web Service lies at the core of business operations in many contemporary organizations," said Serguei F. Dobrinevski, CEO of Hypersoft.

As a result Web Service of OmniAnalyser™ has been considerably extended, now featuring Dashboard which enables comprehension of the service quality and volume with just one glance at most critical Web Service indicators. Along with this, from now on Web Service will be supporting Apache servers — allegedly the most widely used web servers among small- and mid-sized organizations. Monitoring and reporting on Apaches is thought to bring in bigger possibilities for an enterprise to extend its coverage of Web Service both for itself and for external customers.
One more important capability that entered Web Service is WebDAV reporting based on WebDAV standard supported by the majority of most popular servers and dedicated to collaboration of multiple people.
The new OmniAnalyser™ allows managing Backup Service — a common IT infrastructure service — designed to streamline control over backup processes within an organization.

Network Service of OmniAnalyser™ now permits making topology maps for easier visualizing of ICMP connectivity and TCP/IP Port Probing — essential issues of Network Service provision.
Together with the Network Service improvements Hypersoft took a development effort that at once extends a number of services covered by OmniAnalyser™. "Now the software is able to support mail interchange by means of Windows 2003 native SMTP/POP3 mail services. All non-Messaging connected services — Asset, Active Directory, Collaboration, Replication, etc — will benefit from it as there will be no need to install Microsoft Exchange, Lotus Domino or third-party SMTP/POP3 products to get business-relevant reporting," said Dmitry Khabarov, Hypersoft Project Manager.

OmniAnalyser™ introduced at Gartner Symposium ITXPO signifies Hypersoft's on-going positioning as a provider of service-oriented solutions to enterprises with versatile IT structure, but feeling inclined towards a more structured management of IT through services.

"Thinking of a richer, more manageable and reliable IT, we are staying dedicated to service-oriented approach and delivering more service management capabilities," said Serguei F. Dobrinevski. "We see businesses modernizing their IT in favor of service-oriented practices, so our priority will be working with them hand-in-hand and helping to move on with the positive changes," added he.  

Sametime Reporting with Deeper Drill-Downs Available

Munich, Germany October 13, 2006

Hypersoft has announced immediate availability of extended reporting on the IBM Lotus Sametime instant messaging and Web conferencing solution. The additional functionality comes as part of the Collaboration Service feature set included in Hypersoft OmniAnalyser software.

OmniAnalyser, one of the most comprehensive products on the IT service management market, is already being used by the world's largest and communication-intense businesses for managing collaboration aspects of their IT. With the impressive range of metrics and reporting available, it enables an unprecedented opportunity to manage applications that form the collaboration platform of a modern enterprise: Lotus Domino, Microsoft Exchange, SharePoint, Sametime and QuickPlace.

"In today's world it's often the ability to manage communication and collaboration between people that makes the difference between an effective enterprise and its less lucky competitor. So the increasing demand for features enabling management of collaborative solutions such as Sametime is natural," said Kirill Nenahov, Chief Sustained Engineer of Hypersoft.

The enhancements to Sametime reporting allow for much deeper understanding of the business usage of enterprise collaboration services. Now managers will be able to see which meetings are visited by employees of a certain department, who these employees are, and how much time they spend 'meeting' each other.

"This information helps enterprises optimize and improve their collaboration practices, finding far from perfect communication patterns and fixing them before the employees' work stops to be effective enough. It diminishes the parallel world of on-line communication that appears in an unmanaged environment, which everybody seems to know, but few seem to control in a  business-relevant manner," said Kirill Nenahov. 

Hypersoft Delivers Service-Oriented IT Management with the New Release of the OmniAnalyser™ Software

Munich, Germany September 12,  2006

Hypersoft Information Systems has announced comprehensive Service-Oriented Architecture support in its IT management software OmniAnalyser™ 9.0.

Now the product, which is widely used by the world's largest IT organisations for analyzing and managing their service delivery processes, addresses a number of additional needs ranging from enforcing service level agreements and compliance policies to producing charging and billing information for used computing resources.

With a service oriented OmniAnalyser™ a business will be able to maintain and build next generation IT infrastructure, compatible with the state of the art delivery models and ITIL standards.

"We observe a wider recognition of IT as a service and a growing understanding that service-oriented standards mark the arrival of a more mature and better controlled information technology operation processes — both for users and for IT professionals," said Serguei F. Dobrinevski, CEO of Hypersoft.

The fundamental advantage of the service-oriented approach is the ability to create service definitions and quality parameters that are business-driven and do not depend on specific software technologies and platforms. As more enterprises start to enjoy service-aware IT, these principles and practices are becoming the industry standard.

"We share the view that service-based model is a precursor for next generation enterprise computing systems. The IT departments that adopted it can deliver more to the business deploying new services just as the need arises, providing a much more structured and meaningful management for the services already in place," said Yuri Ivanov, Product Manager of Hypersoft.

Today, OmniAnalyser™ includes standardized support for a number of common information services, such as messaging, collaboration, replication, directories, web, and perimeter services. Unique and in-house applications can be managed by using configurable flexible data collection agents.

Hypersoft’s software is the only management platform that allows for delivering IT quality and usage metrics in the framework of a managed service model, leveraging the analysis and metering resources across multiple platforms and organizations.

Hypersoft Extends Support for Blackberry Enterprise Server

Munich, Germany August 10,  2006

Hypersoft, the leading producer of IT service management software, is making available extended Blackberry Enterprise Server (BES) monitoring and reporting for Microsoft Exchange and Lotus Domino.
The extended functionality for BES's monitoring is a step forward made in accordance with Hypersoft plans to develop a more sophisticated support for wireless messaging.
The driving force beyond the company's efforts is the increasing popularity of BlackBerry handhelds and, consequently, BlackBerry servers. With the latest innovations in mobile communications like the ability to watch TV news and sports using BlackBerries, the devices are likely to bring a new wave of customers and a new wave of BES administrators.
Previously, Hypersoft — being a recognized expert in email servers monitoring — invested a great deal of its development efforts in creating BlackBerry reporting features as part of its OmniAnalyser™ solution.
Now, in addition to the rich BlackBerry functionality of OmniAnalyser™, Hypersoft offers the following new features to IT experts administrating Blackberry Enterprise Servers:
• BlackBerry delivery time analysis (against Service Level Agreement targets)
• real-time reports on BlackBerry queues
• alerting when the number of BlackBerry messages in a queue exceeds a threshold
"Today, when more and more businesses are integrating BlackBerry handhelds into their e-mail systems, extended support for Blackberry Enterprise Servers seems to be a necessity," said Yuri Ivanov, Product Manager of Hypersoft. "We expect that with the extended support of BlackBerry reporting OmniAnalyser™ will remain to be the cutting-edge technology for organizations delivering IT services," he added.

 

Hypersoft OmniAnalyser™ on Display at Microsoft Tech•Ed 2006

Boston, MA June 11,  2006

Hypersoft is presenting the latest version of OmniAnalyser™, the software which is used by some of the world’s largest organizations for: Service Management, Regulatory Compliance, IT & Corporate Governance, Service Level Agreements, Billing & Charge back data and to streamline IT and Business Operations.

“Our innovative products are developed using different Microsoft development tools and technologies. For example: Visual Studio 2005, the Microsoft .NET Framework 2.0, ASP.NET 2.0, Visual C++ 2005, C#, Visual SourceSafe and the Office 2003 Editions. Hypersoft’s products are deployed to our customers by leveraging different Microsoft platforms and products, such as: Exchange Server 2003, SQL Server 2005, Windows SharePoint Services, Internet Information Services (IIS) 7.0, Windows XP, Windows Server 2003 R2 and Office Live Communications Server 2005,” says Yuri Ivanov, Product Manager of Hypersoft. “OmniAnalyser™ is the only platform which delivers a homogeneous view of IT services across all of Microsoft’s applications. Instead of delivering a separate piece of software for each monitored application, Hypersoft integrates all the data into one perspective and one database.”

You are welcome to visit Hypersoft at booth 954 at Microsoft TechEd 2006.

 

Hypersoft joins Gartner ITxpo 2006

San Francisco, CA May 15,  2006

Hypersoft Information Systems the leading provider of complete metrics for the analysis of business and IT service management announced today the availability of the update of the latest version of OmniAnalyser™

Hypersoft demonstrates state-of-the-art approaches to collecting and publishing metrics in typical enterprise environments, as well as in typical managed service scenarios.
OmniAnalyser™ is used by the world’s largest organizations for: Regulatory Compliance, IT and Corporate Governance, Service Level Agreement management, Billing and Charge back, and to streamline IT and Business Operations.

“OmniAnalyser™ 9.0.1 builds upon the strength of our 9.x platform by expanding the depth and breadth of the services which we natively support. IT service providers will find significant improvements in our support of directory and perimeter services as well as more flexible web application reporting,” says Serguei F. Dobrinevski, Director and CEO of Hypersoft.

Solution Provider Session:
Complete Metrics and Analysis for IT Service Management
12:00 PM-1:00 PM Wednesday, May 17, 2006,  Room 3020 (Moscone West, San Francisco)
ITxpo booth 428

 

Hypersoft Unified Solution is at Lotusphere 2006

Orlando, FL January  23,  2006

 The technologies of OmniAnalyser™ and OmniContext™ pioneered application-oriented approach to managing of IT and IT-based business services. Now they allow administrating business function of IT services and deliver metrics of cost, performance, business input or output — without limitations related to scalability, organizational complexity, security or product compatibility.
OmniAnalyser™ 9.0 supplies many out-of-the-box reports for the unified solution. It was essentially extended in all of the sections that provide monitoring of service quality as perceived by user: messaging, network, web services, active directory, collaboration and other services. Analysis of replication, perimeter and messaging services was further developed to support twelve more products and major data sources. The corresponding reporting now includes, for example, control of undesired content and user behavior, analysis of replication quality by direct content comparisons and of resource usage for respective types of user activity. IBM Lotus Domino is supported for all services where applicable.
Hypersoft solutions deliver both deeply customized parameters and highly integrated indicators for critical checks, for example, like those in the new real-time topology view. This topology view allows multi-level real-time control of all enterprise IT services in one window.
Custom metrics and flexible analysis are provided with OmniContext™ 2.0. This version is first time presented at Lotusphere. In addition to technology-independent monitoring and analysis, OmniContext™ 2.0 delivers extra value as billing solution and middleware. Being powerful software for distributed heterogeneous environments, it enables collecting corporate data for measuring in-house services, applications or business processes. It allows applying custom logic to receive business-specific indicators and integrating them with other data, e.g. for billing or resource allocation.
Having designed universal data collection and analysis software OmniContext™, the company advanced to providing unique umbrella solutions for management of any IT and business services. Transaction-based data integration and business-oriented interpretation techniques enabled Hypersoft products to develop across the border between technology and business knowledge. Hypersoft presents a solution that delivers highly critical business indicators and still preserves accuracy of original data.

Hypersoft Information Systems, Lotusphere 2006, pedestal 231

Facts and News 2005

Hypersoft is Included into the Deloitte’s EMEA 500 Fastest Growing Technology Companies Listing

London, November 30,  2005

Deloitte Touche Tohmatsu ("Deloitte") recognized Hypersoft Information Systems to be among the 500 EMEA (Europe, the Middle East and Africa) technology companies that showed the fastest growth rates.

“Because Deloitte Technology Fast 500 EMEA measures sustained revenue growth over five years, being one of the 500 fastest growing technology companies in EMEA is an impressive achievement,” said Eric Morgain, partner in charge of Deloitte’s Technology Fast 500 EMEA programme. “Hypersoft deserves a lot of credit for its remarkable growth”.

Hypersoft pioneered such areas in IT service management, as technology-neutral monitoring of IT and IT-based business services, transaction-based on-demand billing, integration and analysis of distributed and heterogeneous corporate data, and many others. The company has been steadily expanding its research and development to create state-of-the-art software products.

“It is an honour for Hypersoft to be recognized as a leading developer of business service management products and technologies. We attribute the strong growth to our ongoing investment into innovative software that represents the most advanced understanding of computing services management. The market has a need for the business-relevant interpretation of information technology processes, resources, activities and their measurable actual values”, says Dr. Serguei Dobrinevski, Managing Director of Hypersoft, during the Technology Fast 500 Awards Ceremony.

Hypersoft Information Systems is a leading vendor of metric and analysis software for IT service management. Hypersoft is headquartered in Munich, Germany, with operations throughout Europe and North America.

 

Deloitte ranks Hypersoft  among Technology Fast 50 companies in Germany

Berlin, October 27,  2005

Hypersoft Information Systems is one of the winners of Deloitte's prestigious "Technology Fast 50" award in Germany.
This ranking includes the fastest growing companies in the technology, media and telecommunications sectors based on the five consecutive years revenue growth.

Hypersoft believes that this listing is another recognition of the company’s unique expertise in managing enterprise computing services and an indication of the continuous future growth opportunities.

During the past five years Hypersoft has developed from a niche-product company a leading vendor of IT service management software. Hypersoft’s OmniContext™ and OmniAnalyser™ products deliver state-of-the-art management information because of their unique data collection and processing methodology. The software transforms comprehensive raw data from an unmatched range of sources into business-relevant service performance indicators. Having the highest possible scalability and universal input mechanism, they provide complete control of enterprise IT and business services for the world’s largest organizations.

Hypersoft Informationssysteme GmbH is headquartered in Munich, Germany, with further offices in France, USA, and Belarus.

 

Hypersoft Presents a Unique Technology for Complete IT Service Control and Optimisation

Chicago, IL, September 19, 2005

Today Hypersoft Information Systems presents the newest version of OmniContext™ for the industry’s most representative audience at the 5th Annual itSMF USA Conference & Expo 2005 in Chicago, IL.

Hypersoft was among the pioneers of technologies that allowed quantification of IT service input to enterprise ultimate production and efficiency. Twelve years ago its state-of-the-art OmniAnalyser™ technology first provided exact control of messaging and concomitant services for distributed heterogeneous environments.

Nowadays Hypersoft again places the cornerstone to defining and increasing service value for the enterprise. Control and monitoring of computing services now requires understanding of their business applications and correlations with other input and output factors and parallel business processes.

Omni- (from Latin “omnis”) means all, universal. OmniContext™ is a technology that determines value of an object after all-around exploration of the context where it exists. Automated comprehensive investigation of links between elements and their mutual influence brings knowledge of the object’s place in the business system.

By measuring usage, performance, resource allocation, consumption patterns and other related parameters of an IT service OmniContext™ defines its role in business processes. Comparative analysis allows determining more and less productive service consumers which permits to re-allocate existing or future resources the most efficiently.

An essential benefit of OmniContext™ analysis methodology is the possibility to report about actual systems that are physically unavailable. Flexible deployment modes provide usage of OmniContext™ for ASP service-providers and individual clients.

Another particular characteristic of OmniContext™ is providing analysis end-to-end. OmniContext™ methodology is transaction-based, i.e. information about single original transaction forms basis for investigations of any higher level. This methodology gives, before all:

- an option of applying user-specific analysis logic.

- easily re-structured presentation modes. Complex indicators allow drill-down to their simple components.

IT Service Management Forum in the United States is a most representative conference of IT service management software vendors and experts. Hypersoft values the chance to present the future leading trend in service analysis and to contribute to the quality growth of the entire industry.

 

Hypersoft introduces support for Blackberry, Ironport and ProofPoint

Munich, July 26, 2005

Hypersoft OmniAnalyser™ tracks BlackBerry service status and resource usage by individual users and organizational units. Data delivered by OmniAnalyser™ includes traffic dynamics, volume statistics, as well as information on message size and status, senders and recipients. Such detailed data on messages processed with BlackBerry enterprise servers allows for efficient troubleshooting. The ability to quantify Blackberry usage provides for efficient corporate communication services that OmniAnalyser™ monitors. For example, a unified solution of OmniContext™ and OmniAnalyser™ brings together statistics on costs to support enterprise IT and the correlations between corporate sales and quality of its services for a worldwide company. This allows determining services that deliver more business value and up to two-digit savings in IT costs with consequent optimization of service models. The unified solution allows setting user-defined comparison and business logic for data correlations so that an organization can obtain the critical information matching its ongoing projects and business model.

For Proofpoint and IronPort, OmniContext™ or the unified solution of OmniContext™ and OmniAnalyser™ delivering statistical metrics on the number of messages that were let through or blocked, identification data for every message and, for blocked messages, a reason why they were rejected. Transaction events on Proofpoint and IronPort devices are incorporated into the comprehensive picture of enterprise IT performance, and can be analyzed with the unified solution for troubleshooting and all-inclusive performance statistics for the entire system. Thus, Hypersoft software provides complete awareness of message flow between an organization and external environment, statistics for main security threats for the corporate environment, and allows estimating actual value of security appliances.

Supported versions are BlackBerry v.2.2 for Lotus and v.3.6 for Microsoft Exchange.

 

Hypersoft Expands its Activity on Scandinavian Market

Gävle, June 16, 2005

Hypersoft Information Systems, the world leader in service management solutions, brings new partners to the company through its successful launch of OmniAnalyser™ v8.7 and OmniContext™ v2.0. More enterprises are demanding an application-centric approach to computing services, increased analysis transparency, flexibility and scalability of management solutions for the world of changing technology and business practices.
Atea, the largest Nordic supplier of IT infrastructure, will work together with Hypersoft to deliver solutions for end-to-end analysis of enterprise computing services. Atea’s knowledge of the local Scandinavian markets, broad expertise in providing customers with a full range of consulting and support services, and with infrastructure devices will open extra distribution channels to OmniAnalyser™ and OmniContext™ in expanding Hypersoft customer base.
On July 15, 2005, Hypersoft presented OmniAnalyser™ 8.7 on Atea Day in Gävle, Sweden. The conference became the first common step forward: united services were provided to the first common customer. Visitors and participants demonstrated increased interest to Hypersoft application-oriented data interpretation with resulting metrics of optimal resource allocation, successful replication, message delivery and web-site responsiveness that embody tangible benefits to clients.
Common values form the ground for this partnership. Atea recognizes the need for better visibility into the cost of service, availability and performance and the need to deliver an analysis in a business-meaningful format. To face these challenges better than other competitors, Hypersoft has dedicated 12 years to innovative solution development and has achieved unsurpassed results in the area of performance analysis of messaging, data replication, web and related services.
Being the largest Scandinavian IT-infrastructure company, Atea represents a significant market force, which Hypersoft values for the promotion of our state-of-the-art technologies.
This cooperation will result in high satisfaction levels of Scandinavian customers due to the combined effort of Atea specialists who are aware of local requirements and the Hypersoft solutions that are capable of meeting unique customer demands in IT-business alignment, performance improvement and costs and security limitations.
 

Hypersoft Announces Solutions for Transparent and Sustainable Service Management at TechEd 2005

Orlando, FL, June 8, 2005

Hypersoft, a global leader in IT Service management, presents at the Microsoft’s largest annual conference for IT professionals and developers the newest solutions for adequate depiction of status, quality and cost of computing services.

High quality of service management implies, before all, complete awareness of service parameters and of input-output correlations for business processes. Digitalized solutions for these tasks face challenges of organizational complexity, scalability, security, application integration, and business changeability. Hypersoft OmniAnalyser™ and OmniContext™ technologies go over these challenges and put in place sustainable service management. They demonstrate innovative and currently unique approach to management sustainability and universality.

Long-term management consistency and macro-view of resource efficiency are required for enterprise-wide resource planning and control over ongoing processes in view of planned goals. However, disintegrated and heterogeneous large corporate environments prevent from achieving these objectives. The solution is a different service analysis model that provides for universal distributed data collection and normalization, centralized processing and customized integration with business priorities. The achieved transparency allows treating services as business input with measurable impact on corporate business goals.

Costly patterns investigations of changing business logic or permanent efforts to increase numbers of supported products do not allow staying updated for a long time. Alternatively, an orientation to change-independency provides for long-term management sustainability and savings on keeping up with environment modifications. Hypersoft is the only vendor whose technology allows conducting service management through most specific business and technological limitations including new, specific and undefined business processes, technology modifications, use of customized and in-house solutions.

Hypersoft is going to encourage further development of business-oriented information technology by putting into effect a system of unified, transparent and sustainable service metering and enable management of services based on their impact on company business goals.

 

Hypersoft Offers Direct Measurement of Service Availability and Performance

Munich, April 1, 2005

The challenge in measuring IT service quality is to go beyond technical indicators to parameters that are meaningful for an end-user. Enterprises relying on “technical” infrastructure metrics, such as servers’ uptime, have only a very approximate picture of their service availability. End-users are interested in availability explained “in their own language”, related to their own computers rather than to some servers located elsewhere. This is particularly crucial for decentralized organizations where personnel from different sites may experience different operational performance trying to access the same server or site.

Can users actually do the work that they are supposed to do? Simple and direct “yes or no” and “if yes then how well” is what service management software has to deliver. Hypersoft has implemented in its OmniAnalyser software a way to automatically check the performance of user actions, such as sending an e-mail, accessing a business application, or running directory requests. Such automated testing can be accomplished from any internal or external location, to determine whether an eventual bottleneck is on the server side or somewhere between end-user and the data center. This information is of primary importance because it measures real availability and determines real cost of the service. The end-user experience expressed in business terms and aligned with business-specific requirements creates a predictable environment for business and contributes to increased credibility of IT service operators.

Hypersoft develops solutions for enterprise billing processes

Hypersoft’s OmniAnalyser™ has already been acknowledged as the first product to bring E-mail analysis to a professional level and provide companies with the information they need to leverage their communication system for a competitive advantage. New features released in OmniAnalyser 8.7 stay strategically important for E-mail Administrators and IT Management, and give absolutely invaluable information for CTO’s and staff on the business side of the companies. Hypersoft now  successfully collects not only data about E-mail communication, but also data about fax, SMS, and voice mail communication, all of which are rapidly growing, and clearly present the results in consolidated Web Reports. This large and easily customisable spectrum of reports can be regularly presented to administrative staff in an Internet browser or via E-mail.

Newly developed technologies have a set of features that will collect data about server tracking and billing data as well. Currently Hypersoft OmniAnalyser™ is compatible with several widespread billing solutions.

The benefits are obvious: reduction of administrative time and costs, prevention of possible problems before they appear, ability to understand workflow and resource usage, cost chargeback from the departments.

You can request more information about OmniAnalyser™ or arrange an evaluation at the OmniAnalyser™ Further Information page, or contact information@hypersoft.com with additional enquiries.

Hypersoft specialises in professional analytical applications for corporate messaging networks, infrastructure and service management. The company is based in Germany, and has customers worldwide. Hypersoft software is used to help companies have a bigger return on investment from their messaging system by fully analysing the existing E-mail networks. Hypersoft products are used by companies of all sizes as an end solution as well as provided by third parties as service to their clients.

Hypersoft at IBM's Lotusphere 2005

Hypersoft presents new capabilities for IT operations and service level management at Lotusphere.

A leader in service management and resource consumption metrics solutions, Hypersoft is presenting a new milestone for its OmniAnalyser™ and OmniContext™ products. Omni-suite provides to a decision-maker automated reporting on performance of business-critical processes, measuring and analysing them by the key indicators. The software equally allows to align IT services with business needs through service level assessment, allocate costs for their consumption by users; and provides operations management with trends and system performance data.

IBM chose Hypersoft products to serve as the standard Messaging Metrics and Reporting Engine for Groupware and E-mail Systems.

Hypersoft delivers graphical, topological and numerical information for making both short-term and strategic decisions. The last product version was augmented by a comprehensive set of Service Management metrics that allow to simulate and report the real end-user experience on using major services of a corporate messaging environment (mail file, databases, SMTP, Fax). Availability of these services is reported with regard to the company’s business hours and organizational structure. The software runs on both Windows and Linux operation systems, and supports end-to-end message delivery monitoring, for complex Lotus Notes environments, and other mail platforms such as Microsoft Exchange, Sendmail and other SMTP servers.

OmniAnalyser™ new version expands its scope into the IBM Lotus Instant Messaging and Web Conferencing services. Reports deliver information on availability, usage, and performance of the platform, and allow for capacity planning and cost allocation decisions. .

Hypersoft will also present the new release of OmniContext™ - the visualization and analysis solution for information assets. OmniContext™ processes differently formatted data stored in decentralized locations and it is a powerful and secure technology for enterprise reporting and business process analysis.

Hypersoft continues to deliver its state-of-the-art technology to support companies in making their business processes accountable and manageable through automated monitoring and analysis. Hypersoft looks forward to Lotusphere as a major world event to demonstrate new possibilities for service level management and IT operations optimization.

Facts and News 2004

Hypersoft at the Admin 2004 Europe

The second part of the conference « Admin2004 Europe » took place in Paris in December 2004.

The administrators and developers using Lotus/Domino are very familiar with the event’s organizer — the magazine “The View”. The conference usually took place in the United States (Boston).

The transatlantic success wave has brought the conference to reach Copenhagen and then Paris, to the great satisfaction of numerous IBM/Lotus technology professionals who arrived from all over Europe and even from further remote destinations.

Hypersoft, the world leader in metrology, analysis, reporting and metrics of service levels for messaging systems, naturally became Premium Gold Sponsor of the two European conferences "Admin 2004", where the industry experts held more than 30 sessions in six major tracks.

Important and popular issues covered in the conference included “Performance Monitoring and Tuning” and “Upgrade Planning and Implementation”. Hypersoft in co-operation with EDS MCS (Messaging Collaborative Services) presented a session oriented on service level management and improvement by the means of monitoring and efficient analysis of the messaging infrastructure (« Improve IT Service Management by Monitoring and Reporting the Availability , Quality and Utilization of your Messaging Services – New messaging SLA : a customer requirement »).

The goal of this session was to draw attention to the growing problems faced by companies trying to deliver services of higher quality, and to discuss the IT Service Management approach and the best ITIL (IT Infrastructure Library) experience. It was an attempt to evaluate the importance of having a proactive approach rather than reactive for information services management (Reporting Analysis vs. Real-Time Supervision).

Nowadays the IT market clearly shows that — to respond to availability limitations that go crescendo, to assure optimal service quality for users, to execute efficiently metrical processes in messaging and collaboration applications real-time monitoring became insufficient. Henceforward, it is of primary importance to have a perfect knowledge of your messaging infrastructure, of its functioning and of its usage. Quality measurements for the delivered services need to be performed from the end-user perspective, i.e. it is important to distinguish the service quality "relative" to the system and the service quality perceived by the customer. This would not have become possible without the appropriate technology.

Service level management and perfect knowledge of your messaging infrastructure are true magic for mastering IT costs, creation of a reliable expenses model and adequate billing.

With this conference being oriented strongly on the current situation in the IT services market, and particularly on the market of business messaging and peripheral services, Hypersoft made public the new version of OmniAnalyser, v.8.7. as well as its business intelligence software OmniContext.

Having arrived at the end of the three conference days and taking in consideration the general satisfaction expressed by numerous visitors, it is safe to bet that Admin will come back to Europe next year and why not once more to Paris!

Hypersoft Presents New Palette of Tools and Services for Enterprise-Wide Messaging Analysis and Service Management at Microsoft's IT Forum 2004 Europe in Copenhagen, Denmark.

Copenhagen, November 16-19, 2004

Hypersoft Information Systems GmbH – a leading vendor of software solutions designed for IT Service management, messaging service level monitoring, billing and analysis of IT resources – presents new palette of tools and services for enterprise-wide messaging analysis and service management at Microsoft’s IT Forum 2004 Europe in Copenhagen, Denmark, 16-19 November 2004. New tools and services were designed to emphasize Hypersoft’s change to better support IT service level management, corporate performance monitoring, collaboration and communication, and billing requirements and have improved real-time monitoring capabilities; topology, replication, cost analysis and capacity planning.

Providing better service levels is on top of today‘s IT professionals list, and the ability to improve service levels while simultaneously maximizing staff efficiency and reducing operational cost is a highly sought objective. Business criticality of collaboration and communication services require data centre operational disciplines. IT departments do shift their focus from monitoring individual IT resources to providing specific service to end users as a collection of tasks. Hypersoft combats today’s challenges to manage business-critical services, to provide all relevant data on-demand and just-in-time, to improve quality of service, to automate routine tasks and to raise system security.

Microsoft’s IT Forum Europe is Premier European Conference for IT Managers, Systems and Applications Architects, Specialists and Administrators. It is the unique opportunity for the participants to experience rich technical content on planning, deploying and managing the secure connected enterprise. Building on this year’s theme of ‘Security’, one will explore best practices for strengthening security, managing systems and planning/implementing rollouts of Microsoft products and technologies. The participants will be able to update and enhance your professional performance at more than 200 training sessions and hands-on labs. Hypersoft is happy to present its tools and services for enterprise-wide messaging analysis and service management at Microsoft’s IT Forum Europe this year.

Hypersoft Software Solution for Measuring Enterprise Service Delivery Will Be Presented at Gartner Symposium/ITxpo 2004 Cannes

Hypersoft Information Systems GmbH – a world-wide leading vendor of enterprise software solutions for IT service management and analysis – presents it's product suite for Measuring Enterprise Service Delivery at the Gartner Symposium/ITxpo 2004 Cannes, 31 October - 4 November 2004. The presented products, OmniAnalyser™ and OmniContext™ are a multiplatform enterprise software solution that delivers comprehensive metrics on the availability, quality, and performance of enterprise computer services, such as e-mail, web, content filtering, databases, and directories. The performance and status data is automatically collected across complex infrastructures of any size and delivered directly to decision makers, administrators, and other applications.

Status, quality and cost are the most important measures for corporate computing services. Being in control of them faces the challenges of scalability, security, application integration, organizational complexity. Hypersoft's solution, which includes OmniAnalyser™ and OmniContext™ products, is a combination of a clear service model and a sophisticated technique to consolidate different data streams into coherent performance information. The sources of enterprise service information that can be consolidated with Hypersoft OmniAnalyser™ already include mail tracking data, properties and contents of databases, Directories, Event Logs, Antivirus and Instant Messaging software logs and WMI data, along with availability information of enterprise services to their end users under Windows and Linux platforms. Hypersoft OmniContext™ is a highly customisable solution that can consolidate information from necessary datasources for the decision makers in service management, cost allocation, and corporate information management or add custom datasources or ways to present the collected information to the performance information picture created by OmniAnalyser™ product.

Gartner Symposium/ITxpo is Gartner’s flagship event, and Europe’s leading conference for senior IT and business professionals. It is, for many of it's participants, the finest opportunity to gain invaluable insights from the industry’s thought leaders, to discuss their own specific issues one-on-one with Gartner’s expert analysts and consultants, while networking with their peers and viewing innovation from solution providers. 53% of conferentce delegates are C-level executives and 34% senior business managers. At no other event one can meet with so many like-minded high-level IT decision makers under one roof. Considering the fact that 77% of delegates use Symposium/ITxpo for long term strategic planning, Hypersoft is happy to aid the delegates of Symposium/ITxpo this year with it's solutions for IT service measuring, analysis and management.

Hypersoft OmniContext™ Integration Server to Support Service Level Management

Munich, September 1, 2004.

Hypersoft Informationssysteme GmbH is a vendor of leading software solutions designed to monitor and report on service levels on various business processes and messaging environments such as Microsoft Exchange or Lotus Notes. Hypersoft products are used by some of the largest organizations in the world, and are delivered by several major IT outsourcing companies as the standard reporting tool for SLA and usage statistics.

In the coming years, the growing confidence of organizations on the messaging infrastructure and its related business processes will considerably change IT group priorities. The business criticality of e-mail and other communication means will force organizations to apply data center operational disciplines to these as well. This includes pro-active service level monitoring, billing, failover, historical data analysis, and exception reporting that have been largely absent from messaging operations. Organizations must adopt these disciplines to enable delivery of higher levels of uptime and provide better service of quality.

Hypersoft OmniAnalyser™ to Report on IBM Lotus Instant Messaging Usage

Munich, July 26th 2004.

Hypersoft Information Systems GmbH, which offers the messaging reporting and analysis software OmniAnalyser™ for Lotus Notes and Microsoft Exchange, provides a new set of web reports for IBM Lotus Instant Messaging and Web Conferencing, formerly known as Sametime.

OmniAnalyser™ helps companies bringing instant messaging in line with actual business usage to cut costs and improve quality of service. The new reports gives administrators analysis and reports on enterprise-wide usage, capacity utilization, and cost allocation of instant messaging. Thus, information like all meetings by date per given time period, users connected to Sametime, participants per organizational unit as well as the duration of all meeting room client connections is provided.
 

Hypersoft OmniAnalyser™ named TechEd Europe 2004 Best of Show Finalist

Munich, June 14, 2004

Windows & .NET Magazine announced today that the messaging reporting and analysis solution OmniAnalyser™ from Hypersoft Informationssysteme GmbH was one of 30 finalists for the Best of TechEd Europe 2004 Awards conducted by Windows & .NET Magazine and SQL Server Magazine. Winners will be determined and announced at TechEd Europe 2004 in Amsterdam, on Thursday 1st July at an evening awards reception.

Hypersoft is a leading vendor of the messaging reporting and analysis software OmniAnalyser™. It is used worldwide for comprehensive, cost-effective and automated reporting. The software provides administrators as well as C-level managers an easy access to all information required to understand how reliable, cost and resource-effective the corporate mail system is operated.

Hypersoft OmniAnalyser™ passes "Verified for Windows Server 2003" certification

Munich, June 9, 2004

Hypersoft Information Systems' OmniAnalyser™ has been recently recognised to fulfill the strict software quality requirements to acquire the "Verified for Windows Server 2003" certification. This certification, provided by the independent testing company VeriTest, assures that OmniAnalyser™ will integrate into your existing Windows Server 2003 infrastructure, will install and uninstall seamlessly, will meet basic security requirements and is unlikely to cause system instability problems.

Hypersoft  OmniAnalyser™ at the final of the Best of TechEd 2004 Awards

Munich, May 15, 2004

Hypersoft Information Systems' OmniAnalyser has been selected as a finalist in the Messaging category for the Best of TechEd 2004 Awards conducted by Windows & .NET Magazine and SQL Server Magazine.

The Winners will be announced on Wednesday, May 26th starting at 6pm at the San Diego Marriott Marina.

"All of the products that were evaluated for the Best of TechEd 2004 awards were of exceptional quality and the products selected as finalists stood out amongst the competition for providing the best strategic importance to the market, the highest competitive advantage to the organization, and the most value to the customer," said Mike Otey, Senior Technical Editor for Windows & .NET Magazine.

 

Hypersoft To Extend Availability Monitoring Functionality Of OmniAnalyser™

Boston, May 14, 2004

Hypersoft Information Systems announces at ADMIN 2004 the new availability monitoring functionality in its award-winning OmniAnalyser™ software.

This new features include calculating mail server availability separately for each Store when it concerns Miscrosoft Exchange Availability. Server availability in the network can now be also probed by sending TCP/IP pings. Apart from just pinging the server, pinging any specified port is also possible. If the server hosts pages or files that are available via HTTP protocol, the availability of such HTTP resources can also be checked with the new version of OmniAnalyser™, even if accessing these resources requires special authorization with the HTTP server. Mail links between local and remote servers can now be checked by sending Round Trip messages, information on which will also be present in OmniAnalyser™ reports.

For these new types of availability information, real-time and history reporting, as well as sending alerts when critical situation occur, are available. System administrators can now have data on most critical aspects of system availability collected in one tool and delivered exactly where they need it.

Mail server availability information was present in OmniAnalyser™ reports since early OmniAnalyser™ versions, however, as the product grows to embrace more and more sources of data, these new availability features are the next step in making OmniAnalyser™ the ultimate product for all monitoring, metering and reporting needs.
 

OmniAnalyser™ now supports ScanMail™ for Lotus Notes™

Munich, February 20, 2004

German-based Hypersoft Information Systems GmbH extends the virus reporting capabilities of its OmniAnalyser™ messaging reporting and analysis software. It now integrates ScanMail™ for Lotus Notes™ which offers comprehensive virus protection and content security for the Lotus Domino™ environment.

OmniAnalyser™ now processes all ScanMail™ log files and, thus, allows for comprehensive reporting on viruses detected and messages blocked. This includes statistics on names, groups and types of viruses, their total counts as well as the names of originators and recipients of blocked messages.

Further, OmniAnalyser™ reports on the ScanMail™ application’s health and status. The first type is a real-time report indicating whether the virus engine is working correctly or not by periodically sending an infected test mail to the servers. The second type of report provides a summary about all running ScanMail™ applications installed on different servers throughout the network. This includes the server name, ScanMail™ version number, version number of the virus engine, and the pattern number.

All reports can be easily scheduled and fully automated thanks to various user defined filter settings. Reports can be either published through the Intranet/Internet or distributed via e-mail as CSV, HTML, or XML files. OmniAnalyser™ provides administrators a familiar, intuitive web interface to generate and configure new reports and retrieve historical reports.

Hypersoft develops comprehensible messaging reporting and analysis solutions for Lotus Domino™/Notes™, Microsoft Exchange, Sun ONE Integration Server (iPlanet), and SMTP servers such as Sendmail.

Hypersoft OmniAnalyser™ gets new reports

Orlando, January 25, 2004

Hypersoft is currently presenting the new OmniAnalyser™ version 8.0 at the Lotusphere in Orlando, Florida.

In addition to its well established comprehensive traffic and usage analysis function, OmniAnalyser™ is now delivering new analytic capabilities for Domino replication schedules and delays as well as unique topology-based analysis of messaging and application traffic.

OmniAnalyser™ 8.0 features numerous new reports such as Message Delivery Delays, Message Size Distribution, Database Replication Delays, and many others reports and the Self-Analysis report which displays the internal state of the OmniAnalyser™ database so that any missing data can be easily identified by user, and re-requested with the help of OmniAnalyser™ console.

Improvements in reporting functionality include new drill-down functionalities for the Server Availability report and an “Access Time” filter for hiding servers under a critical latency value from the report.

The new version of the OmniAnalyser™ Integration Server can automatically publish graphs together with reports or publish a report as an XML file on the network. They have pivot tables, which display details of data collection for each date for Mailboxes and Server Availability data and help troubleshooting data collection. The redesigned reports list allows users the logon to Hypersoft reports website, to see only the most frequently used reports and hide the rest of the reports tree.

There also are several innovations on the functionality side. The monitoring Agent can now monitor and alert on any specified parameter on a Windows machine, report on the performance history of monitored parameters, and monitor the Windows event log as well as any events from the Lotus Domino server logs. The Scan Agent is now able to check Last Access information for users of the mail servers.

Further improvements have been made to ensure seamless OmniAnalyser™ operation across all supported platforms, which currently include Microsoft Exchange, Lotus Domino, SendMail and Sun One Integration Server (iPlanet).

The operation of OmniAnalyser™ has become more robust with the introduction of the Self-Analysis report with the complete details of the enterprise-wide messaging data collection process.

Hypersoft Information Systems is a world-wide leading vendor of messaging analysis software. Hypersoft is based in Munich, Germany with further office in France, USA and other countries.

Facts and News 2003

OmniAnalyser Increases Security with Real-Time Reporting

Munich, November 24, 2003.

Hypersoft Information Systems announces the availability of real-time monitoring of NT events with the new version of award-winning OmniAnalyser™.

Information on both Windows and user activities is a necessary foundation for system administration: it forms the estimation of how secure is the entire enterprise. Every administrator dreams to have alerts right in time of audited events, especially with right-away command execution. The opportunity to have it in real time, as implemented in OmniAnalyser™ Version 8.0, provides users with absolutely new quality of security.

Data on system errors and warnings, as well as application-generated information prompts user for better decisions on usage regulations and system optimisation. The earlier reports are available, the more effective become necessary actions. This is even more important in concern with security logging. Valid and invalid logon to the system, access to files and folders, changes to accounts and groups will be known immediately. Auditing can be set for an attempt by a particular user to read a certain file, for changes in security settings, for creating and deleting of specified objects. Information on these and other events will be displayed on the web server, thus administrator can check it any minute without searching through Event Viewer. Moreover, alert on events according to user’s definition can be delivered to appropriate location with a single line command.

Real-time monitoring of NT events complements