software for business service management



To support any IT associated business activity Business Metering Services from Hypersoft offer unprecedented backing for company running. Flexible data collection mechanisms provide a key analysis figures as a down-to-earth statistics from a point of business user view so tying IT activity to costs and assets takes place in a direct manner.

Considerable number of reports with impressive filtering ability can relate to any part of company infrastructure. This allows focusing on only those areas of spending that are of interest, be it short-term overhead analysis or long-term trending and budgeting. With real-world transaction based statistics collection any business user can be assured that the decision-making process for cost allocation and charging would not be error-prone and day-to-day strategic moves so vital for survival will have profound effect on business operation.

To keep up with technology pace Business Metering Services provides means for fast and accurate revision of company’s hardware and software assets. Complemented by the ability of identifying resources for consolidation, managers can be certain that they are getting maximum return on investments with lower total cost of ownership resulting in sustained growth.

Integrated service definition framework presents agile environment for creating and maintaining contractual relationships both within and outside organization. Easy configuration and maintenance enable managers to stay dedicated to service provision on all levels. Graphical dashboard as part of every contract eliminates the need to work with raw numbers and allows checking overall KPI performance at a glance so proactive measures can quickly be taken lowering the risk of contract breach.

Furthermore, direct tying of charges to storage and traffic guarantees customers are getting service for what they are paying for. Coupled with true end-to-end measurements of quality of service this leads to stable long-term client-provider relationship.

Features overview: 

  • Business-user oriented metrics
  • True end-to-end measurements
  • Direct link of IT processes to financial activities
  • Transaction-based data collection for accurate costing and charging
  • Overall view of infrastructure or its parts –like offices, departments or countries
  • Long-term statistics for trend discovery and budgeting
  • Reporting for CEO, CFO, service managers and clients

© Hypersoft Informationssysteme GmbH, 1998 - 2008