software for business service management



See your business processes turn into real competitive advantages with our exclusive Business Metering Services

ü  State-of-the-art solutions

ü  Measurement & assessment of enterprise IT service performance

ü  Minimal deployment effort

ü  Reduced operational costs

Trusted industry leader

Being a leading technology vendor with a long history of delivering essential metrics to the largest organizations worldwide, we pride ourselves in granting reliable, universal and timely business metrics for information services.

Reliable customer support

Our experienced personnel possess all of the knowledge and expertise necessary for seamless integration of the data collection with your operations. All data collected for your various enterprise information services will be securely and timely processed by Hypersoft and presented to you in direct correspondence with your service level objectives.

Save costs on resources and operations

You do not need to invest substantial resources into installing and maintaining complex applications for measuring services quality and volume. You can focus on the substance of your service delivery objectives and rely on Hypersoft producing the metrics and key performance indicators.

Flexibility

Hypersoft’s data collection agents will be deployed outside of your organization for all services which do not require internal analysis, such as your face-to-face customer applications and processes. For those back-end infrastructure and application services, which must be analyzed inside your organization, only the minimum necessary collection agents will be deployed internally.

Web service metrics

Offer the ultimate customer support for your web services – simulate end-user performance and become aware of problems before the customer does. Hypersoft’s web service solutions help you to provide reliable, high performance web services which represent the customer service standards of your company.

See our unique web service metric solutions in our web metrics portal.

All this is possible due to our award-winning products OmniAnalyser™ and OmniContext™:

ü  Time tested

ü  Suitable for organizations of any size or architecture

ü  Innovative technology

ü  Helps you to adapt to the today’s most demanding IT challenges.

Equip your IT service delivery with Hypersoft Business Metering Services


Features Outline:

Business Application Metering

Typical Application Scenarios



HYPERSOFT METRICS PORTAL

Hypersoft Metrics Portal

some of Hypersoft web metrics are available online


 

 

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